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World Cup VIP Exclusive Gift Set FAQ
VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set. Submit your shipping information on time: Please provide an accurate delivery address before the deadline specified above.Published on Dec 19, 2025Updated on Mar 26, 2026FAQ297Updates to U.S. Fee Framework
Lowering VIP entry requirements and additional VIP Tier We're lowering qualification requirements for entry into the VIP ecosystem. We are also increasing the number of VIP tiers from 8 to 9. Users who qualify for new VIP tiers after the changes go live will automatically receive the updated VIP status.Published on Nov 8, 2025Updated on Nov 17, 2025AnnouncementsUpdates to U.S. Fee Framework 2026
1,000,000 / 500,001 - 1,000,000 0.060% 0.125% 0.060% 0.125% 0.060% 0.125% 40,000,000 VIP 4 1,000,001 - 2,500,000 / 1,000,001 - 2,500,000 0.050% 0.100% 0.050% 0.100% 0.050% 0.100% 48,000,000 VIP 5 2,500,001 - 5,000,000 / 2,500,001 - 5,000,000 0.045% 0.080% 0.045% 0.080% 0.045% 0.080% 60,000,000 VIP 6 5,000,001 - 10,000,000 / 5,000,001 - 50,000,001 0.040% 0.070% 0.040% 0.070% 0.040% 0.070% 72,000,000 VIP 7 / / 50,000,001 - 75,000,000 -0.0020% 0.0250% -0.0050% 0.0350% -0.0100% 0.0400% 80,000,000 VIPPublished on Jan 8, 2026Updated on Jan 16, 2026AnnouncementsTrading Fee Rules FAQ
past 30 days is 150,000,000 USD (meeting VIP 2), and your asset size is 5,000,000 USD (meeting VIP 4), then you will enjoy a VIP 4 fee tier, and all tradings across all business lines are eligible for VIP 4 benefits.Published on Mar 22, 2024Updated on Mar 26, 2026FAQ1,075Introduction to margin trading
VIP loan In addition to market loan, we offer VIP loans to users that meet the requirements. Users are able to convert their VIP loan into market loan under certain circumstances. For more details, including specific repayment mechanisms, refer to VIP loan. Interest Liabilities for positions in cross margin and isolated margin modes are calculated and deducted separately, with interest paid first. Interest is accumulated and recorded on the hour, and deducted every hour.Published on Jun 17, 2022Updated on Dec 1, 2025Product documentationWhat is sub-account?
Ensuring your asset is safe and you can enjoy a better VIP rate during the binding period.Published on Aug 22, 2023Updated on Mar 4, 2026FAQ1,824Introduction to Trading Account Auto Earn and Its Rules
Supported account levels: VIP 1 to VIP 9 Supported account modes: Spot Account Mode, Futures Account Mode, Multi-Currency Margin Mode, Portfolio Margin Mode Main account quota: Asset Main account auto earn quota USDT 1,000,000 USDC 1,000,000 ETH 200 SOL 2,000 DOT 50,000 TRX 500,000 ADA 500,000Detailed rules of Trading Account Auto Earn (lending)Interest calculation and distribution You can turn on Auto-earn at any time. Once it’s on, your funds are included in the hourly lending cycle.Published on Jul 23, 2025Updated on Mar 4, 2026Product documentationA beginner's guide to identity verification
I'm under the age of 18. Why can't I sign up? Due to applicable local laws and regulations, you must be 18 or older to access our products and services.8. Why do I need to submit a selfie for identity verification? We need your selfie to compare it with your ID and make sure it's really you. We'll store it securely and never share with third parties. For more information, please see OKX's US Privacy Notice.9.Published on Oct 9, 2025Updated on Dec 30, 2025FAQ3Disabling cloud sync on your authenticator app
Note: To better protect the assets of VIP users (account balance ≥ 100,000 USDT, including all sub-accounts), if you have not bound an authenticator, the OKX app will prompt you to bind an authenticator after opening the app or logging in. The reminder will appear on the Promotion page and on the homepage, but it will only pop up once per day (daily reset at 24:00).Published on May 12, 2023Updated on Feb 12, 2026FAQ4,525Zero-Fee Promotion Ending for USDT-USDⓈ
Institutional and VIP Clients For assistance, please contact your Relationship Manager via your existing private OKX Telegram group, the @OKX_Institutions Telegram group, or email institutional@okx.com. Risk warning: The foregoing overview and information, some of which may be provided by third parties and not OKX, are for informational and educational purposes only.Published on Dec 24, 2025Updated on Dec 29, 2025AnnouncementsHow do I download my account statements?
Select Order history to view your order history Select Download to enter the Download order history page Select Download to enter the Download order history page Select your preferred date range, then select Export Note: VIP users can download statements from February 2021 onwards. Select Export after selecting your preferred date Once the statement is ready, you can select Download to download the statement Note: the statement might take some time to generate.Published on Nov 6, 2024Updated on Mar 4, 2026FAQ73General X Drops Campaign Terms and Conditions
VIP users). Any crypto assets held by a user in excess of the applicable hard cap will not be counted toward the reward calculation. Please refer to the individual campaign page for the applicable hard cap. Distribution: Rewards will be automatically credited to the user’s funding account on a daily basis following reward calculations and the completion of OKX's risk control review.4.Published on Feb 12, 2026Updated on Mar 3, 2026FAQCommon scam tactics
This serves as a cautionary tale of how trust and financial vulnerability can be exploited in the digital age. The victim met a person on a website who enticed them with a business opportunity, claiming to work for Amazon. The victim was introduced to the Edaytask platform and, believing they could earn money, started completing tasks. However, their earnings froze, and they were coerced into paying money to unlock their earnings, resulting in significant financial loss.Published on Sep 28, 2023Updated on Feb 6, 2026FAQ2,613Advance Notice: Fee Adjustment to Token Pairs Group 1
Institutional and VIP Clients For assistance, please contact your Relationship Manager via your existing private OKX Telegram group, the @OKX_Institutions Telegram group, or email institutional@okx.com Thank you for your continued support. OKX Team Risk warning: The foregoing overview and information, some of which may be provided by third parties and not OKX, are for informational and educational purposes only.Published on Feb 3, 2026Updated on Feb 3, 2026Announcements
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