All
FAQ
Announcements
Product documents
World Cup VIP Exclusive Gift Set FAQ
Riding the excitement of the World Cup, OKX is rewarding our VIP users with an exclusive gift set. The gift set contains an OKX limited-edition Mini Soccer ball, football jersey with personalized name and number on the back, among other items.How can I get the World Cup VIP Exclusive Gift Set? A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set.Published on Dec 19, 2025Updated on Apr 3, 2026312How do I turn on and sync multiple charts on a screen?
I view charts of different trading pairs simultaneously?Published on Aug 9, 2024Updated on Sep 10, 202530How to withdraw, trade and stake WLD tokens on OKX wallet?
Get WLD tokens via Worldcoin app Download the World App, which serves as the first wallet app supporting the creation of a World ID. Head to the physical imaging device called the Orb to get the World ID Orb-verified. Orb Operators, a network of independent local businesses, operate most Orbs. The Orb uses multispectral sensors to verify the authenticity and uniqueness of each individual, and issues an Orb-verified World ID.Published on Jul 28, 2023Updated on Feb 12, 2026103How do I modify TP/SL?
Take Profit (TP) and Stop Loss (SL) are essential tools for traders looking to manage risk and secure profits in the volatile world of cryptocurrency trading. TP allows you to automatically close a trade when the price reaches a certain level of profit, while SL helps minimize losses by closing a trade when the price hits a predetermined level of loss. We provide robust features to set and modify these parameters easily on both our web platform and mobile app. Learn more on our TP/SL here.Published on Jun 13, 2024Updated on Sep 10, 202533What's demo trading and how do I use it?
Risk-free trading allows beginner traders to learn the ropes and gain experience before trading with real funds.How does demo trading simulate real-world market conditions? Demo trading environments simulate real-world market conditions by using real-time market data and trading tools, allowing traders to experience the ups and downs of the crypto markets without actually risking any money.Can experienced traders benefit from using crypto paper trading and practice trading?Published on Dec 12, 2023Updated on Apr 3, 2026979How do I set a price alert?
In the fast-paced world of trading, being proactive in monitoring market fluctuations is a cornerstone of successful trading. One effective method to achieve this is by configuring alerts. By setting up alerts, you establish a proactive defense mechanism, ensuring you're promptly notified whenever price action aligns with your price levels of interest. How can I set a price alert? You can set a price alert and be informed when the price reaches the key price points.Published on Apr 30, 2024Updated on Apr 6, 2026260How do I check my deposit progress?
Select View on blockchain explorer to check the real-time progress Select View on blockchain explorer to view the real-time progressOn the web Log in to your account at okx.com and select Deposit Find your deposit at All deposits and you're able to view the deposit amount, deposit status, deposit progress, and deposit time You can select View at Deposit address to check the real-time progress Find your deposit and select View to check the real-time progress Note: You can view your deposit historyPublished on Aug 13, 2023Updated on Apr 6, 20268,826Trading Signal Bot FAQs
Where can I view signal details such as recommended alert messages and webhook URL if I missed out on pasting these during creation? You can always view essential signal information by using these 2 methods: Signals View: select Details in your Signal Bot Dashboard: go to Bots > Signal bot > Details > Signal Check Signal details14. Can I simultaneously have long and short positions open in my bot? The bot operates in a one-way position mode.Published on Oct 9, 2023Updated on Mar 31, 2026136How do I display historic orders on the chart?
Select the View details to view more info about it Place your mouse on the historical order to view more details Once the details are selected, more info on the order will appear If you're wondering how you can switch on the trade confirmation on your trade, visit here.Published on Nov 29, 2024Updated on Sep 10, 2025417How do I download my account statements?
Select Download to download the statement In the funding history, Place an order means you sell crypto through P2P; Fulfill an order means you buy crypto through P2P.I want to download monthly account statements To download your past 12 statements, please follow these steps: Select Account statement from the menu bar at the top to view the available monthly statements Select Account statement to view available monthly statement Select Download to download your preferred statement Select downloadPublished on Nov 6, 2024Updated on Apr 1, 202675Convert FAQ
Where can I view crypto after it has been converted using Convert? Converted crypto is automatically deposited into your account.4. Where can I view my Convert transaction history? You can view the transaction history in Portfolio > History > filter Convert type. Select Record on the Portfolio page to view your convert transaction5. Why can't I find the crypto I want to convert? You can only see the currently supported crypto in the Convert field.Published on Sep 5, 2024Updated on Apr 1, 2026912How do I check on updates to my support ticket?
Always return to your ticket to view the complete response and reply.For guest users If you submit a ticket without logging in, you’ll be treated as a guest user. Once your guest ticket is created, you'll receive an email notification. To view your ticket and reply to customer service, please click the unique link provided in the email notification.Published on Oct 17, 2025Updated on Apr 2, 202646Where can I find the minimum deposit amount required for non-BTC?
You can view the minimum deposit amount on the same pageOn the Web Go to the OKX website, select Assets in the top menu, and select Deposit Search for the token you want to deposit and choose the corresponding network You can view the minimum deposit amount on the same pagePublished on Oct 16, 2024Updated on Oct 24, 202554How do I register an account on OKX?
Registering for an account on our platform only takes a few minutes and gives you access to the world's most powerful suite of crypto trading tools. Learn more on how to get started below.Get started You can download the OKX app or web version here. Download options are available for Windows and macOS.Published on May 23, 2024Updated on Mar 3, 202627,156Simple Earn Flexible APR boost voucher FAQ
You'll be notified if there's an available voucher, and you can choose to use it.How do I view my Simple Earn Flexible APR boost voucher? Select Explore > Simple Earn > Flexible APR boost voucher to view your available, used, and expired vouchers.Published on Jul 30, 2025Updated on Dec 30, 202552