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Can the best bid price be higher than the best ask price during the pre-open period? Yes. During the pre-open period, orders are collected but not executed. As a result, the displayed best bid price may be higher than the best ask price. Orders are matched only after official trading begins and according to normal trading rules.Published on Apr 27, 2018Updated on May 29, 20267,499How do I start trading cryptocurrency on OKX with Smart Trading?
Learn more about Signal trading here.How do I decide which Smart Trading product is best for me? Whether you're a crypto newbie dipping your toes into the market for the first time or a seasoned trader looking to optimize your strategies, Smart Trading has something for everyone.Published on Apr 7, 2024Updated on May 29, 202676What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
The Futures DCA is best used in high-risk, high-reward situations, especially when your strategy is to attempt to earn profits from rebounds in a volatile market but want to save the time for tracking and eliminate the hassle of configuring a series of averaging orders manually.Published on Apr 3, 2024Updated on May 29, 202681How do I level up my trades with Mizar?
Smart Trade terminal: thanks to the TradingView integrated Chart Terminal, users can build up their trading indicators and signals on Mizar and pre-set their trades with Smart Trading Tools. Users can split up their trades into multiple entries or take profit at different times in an automated way. Trailing Take Profit, multi-stop-loss steps, and auto-stop loss breakeven are some of the functionalities that the Mizar Smart Trading Terminal offers its users.Published on Mar 28, 2024Updated on May 29, 20265How do I set up indicators on the chart?
Yes, you can modify pre-existing indicators from the Indicators library to create customized versions that match your preferences.Published on Nov 30, 2024Updated on May 29, 202615What's a limit order?
You can choose the order type that best suits your trading needs.What's a limit order? A limit order is an order where you set the order quantity and the maximum price you are willing to buy or the minimum price you are willing to sell. When the market price meets your conditions, the system will execute the order at the best available price within your specified limit.Published on Aug 22, 2023Updated on May 29, 2026179Pay wallet auto top-up FAQ
Top-up failures generally fall into two categories: Insufficient balance — a pre-execution check determines if you have enough crypto across selected funding sources to cover the configured top-up amount. System error — an unexpected error occurs during the execution process itself.What should I do if a top-up fails? You'll be notified via both push notification and email alert.Published on May 14, 2026Updated on Jun 5, 20264How do I change the chart type?
We provide you with a variety of options to select the chart type that best aligns with your trading style, ensuring a personalized trading experience. For example, by simply choosing TradingView when you're trading on our platform, you gain access to an extensive array of chart types and advanced tools. This integration significantly boosts your analytical abilities, empowering you to make smarter, well-informed trading decisions.Published on Nov 5, 2024Updated on May 29, 202613Why did I receive an OKX account closure email notification? What should I do?
If exceptional circumstances prevent you from completing your withdrawal within the grace period, please contact our customer support team as soon as possible — we'll do our best to assist you based on your situation.Can I deposit during the grace period? Only withdrawals are supported during the grace period — deposits are not allowed. If a deposit occurs after your account is closed, it will be significantly harder to process.Published on Apr 30, 2026Updated on May 29, 20261How do I reverse my trading position with one tap?
Best used in highly liquid trading pairs for smoother execution. Learn more about other trading-related topics here.Published on Jul 5, 2025Updated on May 29, 202610How do I activate my Pay?
To ensure the best security and reliability, we strongly recommend using the native passkey management tool called Passwords to create, store, and manage your passkeys. Learn more about Pay Passkey here.Published on Feb 11, 2026Updated on May 29, 2026How do I buy crypto with Apple Pay?
For the best experience, please add your card directly through the Apple Wallet app. Once added, you can choose Apple Pay as your payment method on our app to buy crypto with that card.Published on Jul 22, 2025Updated on May 29, 20261How do I buy crypto with ACH?
ACH purchases generally have no fees, but it's best to review the transaction summary for accurate fee details before confirming your order.4. What should I do if I encounter errors during an ACH purchase? If you experience any issues, contact our customer support and provide screenshots to help us assist you faster.5. How can I check my remaining ACH purchase limits? Select the information icon next to your selected payment method to view your remaining ACH purchase limits.Published on Apr 25, 2025Updated on Dec 31, 20251What can I do if my device is running in an unsafe environment?
If you receive a security prompt on the OKX app, it's best to stop your current operations on the app immediately and check your device's operating environment to prevent safety risks. Depending on the scenario, please try the following: If your phone is rooted, you may: restore the phone to an unrooted state, or download and log in to the OKX app on an unrooted device If you're using public wifi with security risks, switch to a private, safe network instead.Published on Jan 19, 2023Updated on May 29, 2026301How to prevent phishing emails?
Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages. Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information.Published on Jun 24, 2025Updated on May 29, 20263