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What attestation do we need to agree to when verifying as an institutional customer?
As part of OKX onboarding process, the entity making an application (hereafter, the "Applicant") to be verified and onboarded as an institutional customer shall have to agree, acknowledge and attest the following statements: Applicant hereby makes the statements set forth herein, with effect from the date of execution, to provide OKX with certain information needed to confirm that Applicant is...Published on Feb 5, 2024Updated on Oct 8, 2025131What should I do during or after a scam?
In the wake of a scam, uncertainty can set in. Discover essential information about recognizing and dealing with scams in our comprehensive guide, offering clear guidance for navigating these challenging situations. Learn more on how you can spot scams here.What should I do during or after a scam?Published on Mar 11, 2024Updated on Mar 4, 2026740How can I reduce trading fees?
You can apply for VIP status if you meet either of the following conditions: Maintain account assets of 100,000 USD or more, or Reach a total trading volume of 1,000,000 USD or more in the past 30 days. After upgrading to VIP status, you can enjoy lower, preferential fee rates. For detailed VIP levels and fee standards, please refer to the trading fees page.Published on May 19, 2025Updated on Apr 21, 202665What's the Spot Grid bot and how do I use it?
Trailing up/down: These tools move your grid as the market trends: Trailing Up: Shifts the grid higher during rallies so you can keep selling into strength. Boosts gains if momentum continues. Risk: if the rally fails, you could hold expensive buys. Trailing Down: Expands the grid downward in dips, lowering average cost and positioning for rebounds. Risk: You can over-accumulate in a long bear market.Can I terminate the bot? The user can terminate the bot at any time during its execution.Published on Oct 3, 2025Updated on Nov 17, 20257How can I protect myself from scammers?
It can be difficult to determine if you're dealing with a scammer during your transactions. Or, you might've suspected a scammer but don't know what to do. Here are some tips to avoid potential scammers and learn how to secure your assets.1. Does OKX hold crypto or cash? We only hold onto the seller's crypto once the order is made, for security (otherwise known as escrow).Published on Aug 21, 2023Updated on Mar 3, 202612,134Where do I find limits, fees and processing time details for cash deposit?
You can easily send cash to your OKX account using our cash deposit feature. We offer a variety of local currencies and cash deposit methods based on your region. Log in to your OKX account to see what's available for you.Published on Apr 14, 2026Updated on Apr 17, 2026How do I reverse my trading position with one tap?
This not only saves time but helps you react more strategically when momentum shifts suddenly.Why should I use one-tap reverse? React instantly to market reversals: when trends shift quickly, manually closing and re-entering a trade wastes precious seconds. The One-tap reverse feature lets you adapt immediately by flipping your position with a single action.Published on Jul 5, 2025Updated on Apr 6, 202610How can I do spot trading with the Jupyter Notebook?
How can I figure out what mode my current account configured as?Published on Sep 29, 2023Updated on Sep 10, 2025552How can you protect yourself from a phishing attack?
Phishing attacks can sometimes be very difficult to distinguish. Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on.Published on Aug 17, 2023Updated on Apr 17, 20263,703Where can I find the minimum BTC amount required for deposits?
Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.Published on Oct 15, 2024Updated on Feb 12, 202634What can I do if my device is running in an unsafe environment?
We recommend switching to a different browser and trying to log in again.Published on Jan 19, 2023Updated on Feb 12, 2026299Where can I find the minimum deposit amount required for non-BTC?
You can view the minimum deposit amount on the same pageOn the Web Go to the OKX website, select Assets in the top menu, and select Deposit Search for the token you want to deposit and choose the corresponding network You can view the minimum deposit amount on the same pagePublished on Oct 16, 2024Updated on Oct 24, 202555What can help prevent P2P crypto scams and protect my assets?
Avoid meetups in private spaces like an individual's home and validate the shop address of the merchant before the meeting. Do validate that the cash received is legitimate and the amount accurate before releasing any crypto assets. During meetups, always bring someone you trust and never go alone when conducting offline transactions.6.Published on Sep 2, 2023Updated on Feb 12, 20261,460How do I buy crypto with debit cards?
Once you receive the code, you can enter it to complete the transaction. After completing your buy order, you will see a debit authorisation on your card and you will receive your crypto in your assets You can select Review details to view your order history or select Back to home to your homepageFAQ1. What cards can I use? You can use Visa or Mastercard cards. At this time, we only support debit cards in the US.2. What are the fees?Published on Sep 13, 2024Updated on Feb 19, 20267Spot grid bot FAQ
Additionally, you can also edit your exit settings, such as Take Profit (TP), Stop Loss (SL), or Stop Conditions at any time.9. Can I add investment to my bot while it’s running? How does it work, and are there any risks? Yes, you can add more quote currency to your bot at any time during its operation. You also have the option to include any unwithdrawn profits that haven’t been used yet. The process is similar to what was described here.Published on Aug 28, 2025Updated on Jan 22, 202619