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Why can't I join or claim rewards from a campaign?
You must claim your reward before the campaign period ends. Once claimed, it'll be credited to your account. Read more here. New User Bonus Rewards are credited after you complete the required tasks within the campaign's validity period. Read more here. If you'd like to check the reward distribution time for a specific campaign, please refer to its Terms and Conditions section on the campaign page.Why can't I claim my rewards?Published on Jun 10, 2025Updated on Apr 6, 202614,421Common scam tactics
They'll often switch to different messaging applications to communicate with users, claiming that investing a certain amount of assets can lead to profits, and users will fall for it. Scammers will then change the rules and request users to pay more to withdraw their earnings, and subsequently, withdrawal requests will be denied for various reasons. For example, someone on Instagram gets a message from a stranger. The message says they can earn money by voting on ads for car companies.Published on Sep 28, 2023Updated on Feb 6, 20262,649What is DEX Boost and how do I participate?
You must manually claim them on the event page. The claim period is typically 14 days. Bonus that's not claimed within this period will expire and can't be reissued.If I release my wallet, can I still participate or claim rewards? No. Releasing your wallet means leaving the Exchange DEX ecosystem. You won't be able to continue participating in Boost activities or claim any pending rewards.Why do some activities support Web3 while DEX doesn't?Published on Dec 13, 2025Updated on Jan 29, 2026World Cup VIP Exclusive Gift Set FAQ
Keep an eye on official announcements for the latest updates.Can I claim more than one set of merchandise? No. Merchandise is available in limited quantities, and each eligible user may claim one set only.Can I claim individual items from the gift box? No. The gift box is distributed as a complete set, claiming individual items or specific components separately is not supported.Can VIP users claim this gift box as a birthday reward? No.Published on Dec 19, 2025Updated on Apr 21, 2026316Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Building constraints: in order to prove the liability of our exchange, we state three claims: Claim 1: We accumulated every user's values correctly, including the value of each crypto and net value of each user Claim 2: The exchange has not forged a virtual user whose net value is negative to reduce the total exchange liability (An individual user having negative balances is acceptable only if her/his net value is above 0) Claim 3: The total value that the exchange claims accounts for every singlePublished on May 10, 2023Updated on Sep 8, 2025179What is the New User Full Rebate Program?
Reward Claiming Users must manually claim their daily reward via the Program landing page or Campaign Center within the specified claim validity window. Unclaimed rewards past the claim validity window will expire and cannot be recovered. Upon rewards claiming, a lock-up period applies before the reward becomes usable. The lock-up duration will be set out on the Program landing page.6. What is the reward validity and lock-up period for the New User Full Rebate Program?Published on Mar 16, 2026Updated on Apr 20, 20261OKX Learn to Earn: BTC halving 2024 event rules
Claim your reward after correctly answering all the questions in the quiz. Rewards shall be distributed to your OKX account within 48 hours upon successful KYC completion. Note: before claiming the reward, you must complete the identity verification on your OKX account. Failure to do so will be considered as forfeiting your eligibility for any rewards.How many prizes are up for claims?Published on Mar 26, 2024Updated on Aug 28, 20256,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
Claim your reward after correctly answering all the questions in the quiz. Rewards shall be distributed to your OKX account within 48 hours upon successful KYC completion. Note: before claiming the reward, you must complete the account verification on your OKX account. Failure to do so will be considered as forfeiting your eligibility for any rewards.How many prizes are up for claims?Published on Dec 26, 2023Updated on Apr 3, 20264,135US Christmas Crypto Gift Campaign
Recipients (friends) must also complete KYC in order to claim the gift. Only new OKX users are eligible to claim a crypto gift. Gift recipients must register and complete KYC within 48 hours of receiving the crypto gift invitation. Each eligible recipient may claim only one (1) gift during the Crypto Gift Campaign Period. Gifts are locked for 30 days upon receipt before they become available for withdrawal. All unclaimed gifts will expire on 5 January, 2026 at 23:59 PT.Published on Dec 24, 2025Updated on Dec 24, 2025What can help prevent P2P crypto scams and protect my assets?
For instance, scammers may claim that there's an issue with the victim's identity verification or account and request for the order to be cancelled after the funds have already been transferred. Scammers may also attempt to legally void their transfers with their banks by claiming that their bank account was stolen or hacked.Published on Sep 2, 2023Updated on Feb 12, 20261,460What should I do during or after a scam?
Screenshot key information: capture crucial transfer information, including the scammer's address, transfer screenshots, the scammer's false claims, and other scam website information. Ensure that the screenshots are clear and include timestamps and transaction details.Published on Mar 11, 2024Updated on Mar 4, 2026740How do I stay safe from phishing SMS using the name OKX?
Common scam messages: Messages claiming account issues, reward collection, or security verification designed to lure users. High-risk behavior: Messages containing suspicious links or requests to call a specific phone number.Why are these messages so convincing? Due to limitations in SMS technology, sender names can be easily spoofed.Published on May 9, 2025Updated on Mar 4, 2026322Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
The simplest way to show this is by publishing both the exchange's asset amounts and a list of user balances so everyone can confirm: The total user asset holdings that we claim to hold is the sum of every user's total asset balance Every user's total balance is more than zero, and their assets are accounted for, covering their liabilities and ensuring that each user has positive net equity The total value that the exchange claims accounts for every single user, so every user should be able to verifyPublished on Oct 21, 2024Updated on Feb 11, 202692How to prevent phishing emails?
These emails commonly try to create a sense of urgency or temptation, for example asking you to “verify your account immediately,” “update your information,” or “claim a reward.”How do I identify a phishing email? Here are a few simple checks that can help you quickly determine whether an email is genuine:1. Check the sender's email address This is one of the quickest ways to identify a suspicious email, OKX uses a set of official email domains. You can view all official contact channels here.Published on Jun 24, 2025Updated on Dec 16, 20253TradingView Subscription Codes – Terms and Conditions
In such cases, users cannot claim any acquired rights to the codes or related benefits.Published on Jul 23, 2025Updated on Sep 9, 20256