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How to transfer crypto from Coinbase to OKX?
The approval, granted following the acquisition of their MiCA license on January 27, 2025, reinforces OKX's status as a reliable and compliant entity within the European cryptocurrency market.Published on Jun 19, 2025Updated on Jun 26, 20257Why hasn't my deposit been credited?
Before transferring any assets, please check the latest deposit address and supported network on the OKX deposit page. If you've used an OKX deposit address before, don't worry. Previously used deposit addresses will remain valid and deposits sent to old addresses during this period will not be lost. That said, if you've saved or whitelisted an OKX deposit address, please update it as soon as possible to avoid any issues later.Published on Sep 1, 2023Updated on May 20, 202613,974What's demo trading and how do I use it?
By experiencing the process without the risk of losing real money, you can build confidence in your abilities before entering the real markets.Published on Oct 1, 2025Updated on May 14, 20263What should I do if facial recognition fails?
Important notes before updating or reinstalling: If you have created a Web3 wallet, back up your wallet first. Learn more here about how to back your seed phrase or private key. If you have created a keyless wallet, before updating or uninstalling the app, kindly ensure that: You can log in to the Exchange account linked to the keyless wallet. You remember the password for your cloud backup.Published on Oct 11, 2024Updated on May 14, 2026500What's demo trading and how do I use it?
By experiencing the process without the risk of losing real money, you can build confidence in your abilities before entering the real markets.Published on Dec 12, 2023Updated on May 20, 20261,003Event Contracts FAQ
Please refer to the specific event’s rule description before trading.Published on Apr 16, 2026Updated on May 14, 2026What should I do if I want to withdraw assets that are not supported on other platforms?
Problem scenario: Before withdrawing cryptos, please confirm that the recipient platform or wallet supports the network and address. For example, some platforms or wallets do not support or are not compatible with the Ton or X-layer networks. Therefore, when withdrawing USDT, you cannot use these two networks, even if the fees are lower. Solution: Before depositing, ensure that both the network and the crypto are supported by the platform.Published on Apr 8, 2025Updated on Feb 3, 202611How do I deposit USD with a debit card?
Effortlessly add the card by selecting the Add option Provide your card details and billing address to add your debit card, then select Next Add all the required details before proceeding to click Next Complete the debit card verification process Note: you'll have 60 minutes to complete your debit card verification before completing your order.Published on Mar 2, 2026Updated on Mar 2, 20261Why can’t I see or use my crypto balance?
These outputs must be confirmed on the blockchain before they become available to spend or show in your balance. In some cases — especially during busy network conditions — there can be a slight delay before these UTXOs are fully recognized and displayed in your OKX balance. What to do: Check your Order History under the Spot section to confirm if your trade is completed. If the trade is partially filled, the remaining balance may still be in the original token.Published on Oct 14, 2025Updated on Apr 29, 2026How do I fix errors when submitting my institutional verification?
Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on Oct 8, 202560OKX Beginner's Guide
To get started, you'll need to deposit crypto into your account before you can begin trading. In certain regions, crypto transactions are subject to the Travel Rule, which may require additional information before the deposit can be unlocked. Note: You must join the campaign before making a deposit. Any deposits made prior to joining will not count toward the task. Please refer to our deposit guides below: Cash deposit How do I deposit USD with U.S. Domestic wire transfer?Published on Nov 10, 2025Updated on Jan 27, 20261OKX Learn to Earn: BTC halving 2024 event rules
The event will end early if all event rewards are distributed before the event ends or before you finish account verification. The account verification process may take up to 1 day. Please make sure to complete the verification and personal certification while the prize pool lasts and before the end of the event.Terms and Conditions: The promotion starts on 28 March 2024 (00:00 UTC) and ends on 30 April 2024 (23:59 UTC).Published on Mar 26, 2024Updated on Aug 28, 20256,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
The event will end early if all event rewards are distributed before the event ends or before you finish account verification. The account verification process may take up to 1 day. Please make sure to complete the verification and personal certification while the prize pool lasts and before the end of the event.Terms and Conditions: The promotion starts on 29 December 2023 (00:00 UTC) and ends on 21 January 2024 (23:59 UTC).Published on Dec 26, 2023Updated on Apr 3, 20264,136How do I create passkeys? (web)
If your account already has 10 passkeys, you'll need to remove one before adding a new one. To remove a passkey: Select Remove next to the passkey you want to delete Complete the verification process to confirm the removal Note: removing your passkeys may potentially lower the security level of your account. It is highly recommended to consider the associated risks before proceeding. Select Remove to remove your passkeyPublished on Jan 19, 2025Updated on Feb 9, 20262What can help prevent P2P crypto scams and protect my assets?
Therefore, traders who select this payment method type must be aware of the risks before transacting in cash. How to prevent in-person cash transaction scams: Always select a public and safe place to trade your cryptocurrency in person. Avoid meetups in private spaces like an individual's home and validate the shop address of the merchant before the meeting. Do validate that the cash received is legitimate and the amount accurate before releasing any crypto assets.Published on Sep 2, 2023Updated on Feb 12, 20261,462