method If you don't remember password, can't login: Please follow here to reset both your password and two-factor authenticationOn the web If you remember password but fail two-factor authentication (2FA) Log into your account as usual, then the system will trigger two-factor authentication In Unable to verify?

app, and select Confirm Fill in the verification details and select Confirm You'll receive a confirmation upon successfully resetting your authentication methodOn the web If you enable two-factor authentication and log in to your account as usual, the system will trigger two-factor authentication In Unable to verify?

Complete the two-factor authentication (2FA) verification. You'll receive an email/SMS confirmation upon changing authenticator app successfully. Note: Follow here if you aren't receiving the SMS code and here to reset Two-factor authentication (2FA)Web Go to the Profile icon and select Security. Find Security on the Profile page Find Authenticator app and select Change. Find Authenticator app in the Authentication methods section Select Continue and follow the on-screen instructions.

Enter the two-factor authentication (2FA) code to continue Note: select Unable to verify if you can't complete the verification You'll receive an email confirmation in your new email upon successfully changing your email Note: you're not allowed to perform withdrawals within 24 hours after you've changed your email address.

Enter the two-factor authentication (2FA) code to continue Note: select Unable to verify if you can't complete the verification You'll receive an email confirmation in your new email upon successfully changing your email Note: you're not allowed to perform withdrawals or use P2P trading to sell crypto within 24 hours after you've changed your email address.

Note: select Unable to verify if you can't complete the verification Enter the two-factor authentication (2FA) code to continue You'll receive an email/SMS confirmation upon successfully changing your phone numberI can't log in to my account You can unlink your phone number on the 2-step verification page, or contact customer support to reset your phone number. You can learn more about how it works here.

Factors such as your account history, deposit method, and amount can affect whether a hold is triggered and how long it lasts.Can I still buy, sell, and trade crypto that's unavailable for withdrawal (not part of crypto available for withdrawal)? Yes, you can still buy, sell and trade on our platform at any time.

This spread is also factored into the discount rate when converting from one cryptocurrency to another. The price includes a maximum percentage spread based on the instrument, as shown in the table below: Asset Spread All pairs 1.00%* *Buy, sell, and convert spreads may vary across different markets and regions. Your order will be routed to one or more market makers, which may include an affiliated entity.

For added protection, clear your browser cache and cookies during this process.Two-factor authentication If you find that the Google Authenticator has been linked and that the action was not performed by you, please reset it immediately. For added account security, we highly recommend enabling two-factor authentication (2FA). Follow the instructions here to link your authenticator. Note: always back up the QR code during setup in a safe place. You’ll need it if you ever switch devices.

The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees typically result in a higher processing priority by miners.Deposit verification method Number of confirmations: different tokens require a different number of confirmations for deposits to complete.

To do this, follow this guide: How do I reset Two-factor authentication (2FA)?I tried everything but nothing helped If you have any questions, start with our AI chatbot: you can find it in our support center on the website or in the app. You can also contact our customer support through chatbot.

Multi- or two-factor authentication (MFA/2FA) disabled unexpectedly. Actively running apps or browsers close unexpectedly for no apparent reason. Stay vigilant. These signs often appear quietly — but recognizing them early can help stop a full account takeover.What will happen if your device gets infected? Once your device is infected, the Trojan can do much more than just slow it down.

No, if the upgraded address is verified beforehand, you'll not need to go through two-factor authentication (2FA) for withdrawals. However, you can choose to delete it and save it again as an unverified address if you prefer.

Total PnL is the change in your bot’s equity over time, factoring in all gains and losses. It's calculated by comparing your current bot equity (based on live market prices) with your initial equity when the bot was created—plus or minus any top-ups or withdrawals. Example: If you started a bot with 100 USDT, and the current bot equity is 200 USDT, your Total PnL = 200 - 100 = 100 USDT.

Most withdrawals are processed promptly, but delays can occasionally occur due to standard security reviews or external processing factors. Security Holds: Withdrawals may be subject to temporary holds (up to 10 calendar days) as part of routine platform safeguards in certain markets. Conversion Delays: If your withdrawal involves stablecoin redemption or fiat conversion, processing may depend on stablecoin partners and their processing conditions and timelines.