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What are Source of Funds (SoF) and Source of Wealth (SoW)?
SoF/SoW Document Type Description Salary Payslip Issued within the last 3 months Bank Statement Shows salary deposits/employment income (past 3 months) Tax Document Shows employment income (past 12 months) Letter of employment Issued within the last 3 months, with employment confirmation and salary details Others Issued within the last 3 months, with employment confirmation and salary/compensation details Business ownership Bank Statement Shows income payments (past 3 months) Tax Document Shows businessPublished on Dec 24, 2024Updated on May 13, 2026822How do I withdraw USD with Bank transfer (ACH)?
When will I receive my money via ACH bank transfer? After the funds leave OKX, it generally takes up to 3 business days to arrive at the receiving bank. Actual timing varies depending on your bank's processing time.7. How do I check my remaining limits for the ACH bank transfer? You can select the available balance to check your remaining limits. App: Select the available balance to check your remaining limitsPublished on Feb 4, 2025Updated on Feb 18, 202611How do I deposit USD or USDG with Bank transfer (ACH)?
My bank account won't link via Plaid - what can I do? If you're unable to link your bank account, try the following: Use a different bank account. Most major U.S. national banks (for example, Chase, Bank of America, TD Bank) and many credit unions are supported. Use a debit card instead, to add a supported card for purchases. Use a U.S. Domestic Wire Transfer to fund your account directly.Published on Jan 10, 2025Updated on May 11, 20262Why am I asked to confirm my personal details again?
We may request you to update or verify the following information: Personal details: name, ID number, and date of birth Address information: address and proof of address (if applicable) Account purpose: how you use your account (for example, salary deposits, payments while traveling, money transfers, savings or others) This information helps us: Verify your identity and secure your account Prevent unauthorized access and financial fraud Maintain compliance with global financial regulations All yourPublished on Mar 19, 2025Updated on Oct 15, 2025148What onboarding information is required for a privately owned company?
The partners (if your company is a partnership) * If your company is a partnership and one or more of the partners is a legal entity, then you will need to provide the UBO information of said entity. Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient.Published on Oct 13, 2023Updated on Feb 12, 2026283How do I turn on the order sharing feature?
Below is how you can switch on the feature: To enable this feature, head over to the settings on the trading screens and select Features > Settings Select Settings under the Features section In the Preferences within Settings, turn on Allow order sharing Enable the Allow order sharing option in the Settings section Head back to the trading page and select the Share symbol besides your trading Proceed with selecting the share symbol in your trade area Review your order parameters and Share now SelectPublished on Jan 14, 2025Updated on Mar 31, 202610How can I enhance my OKX app security?
Once on the Profile page, select Payment to manage the payment methods Review your withdrawal address whitelist: head over to Assets > Withdraw > Select crypto > Address Book, and remove any unauthorized addresses. Audit your passkeys: for the web, head over to Security > Security Center > Passkeys, while for the app, head over to Menu > Profile and settings > Security > Passkeys, before deleting unrecognized passkeys immediately.Published on May 14, 2026Updated on May 18, 2026How do I deposit USD with U.S. Domestic wire transfer?
Who is The Dart Bank? The Dart Bank is our trusted banking partner who processes U.S. domestic wire payments.9. Why am I making a payment to OKX Inc.? OKX Inc. is our official legal name.Published on Feb 5, 2025Updated on Feb 12, 202612How do I withdraw USD with U.S. Domestic wire transfer?
Domestic wire transfers are a great way to withdraw larger amounts from your OKX balance to your bank account. In most cases (depending on your bank), they are processed on the same business day (or up to 3 business days). Please note your bank may charge additional fees to receive a domestic wire transfer. You can complete a USD withdrawal from your OKX account to your bank account.Published on Feb 5, 2025Updated on Dec 3, 202510How do I deposit USD with a debit card?
You can complete a USD deposit from your bank account to your OKX account using a US-bank issued debit card. This payment method is currently only offered to our U.S. users who have completed verification and reside in eligible states. To initiate a transfer, you'll need to add your debit card which is issued by a US bank and is not expired.Published on Mar 2, 2026Updated on Mar 2, 20261How do I buy crypto with ACH?
On the web Log in to your account at okx.com, go to Trade, and select Buy Choose the crypto asset you'd like to purchase (for example, USDT) and enter your desired amount in USD Select Payment method, then select Bank transfer from your linked bank accounts Select your linked bank account from the Bank transfer section Verify your order details, then select Next Review all details on the Buy preview page to ensure the information and payment method are correct Select Buy [Crypto] (for example, BuyPublished on Apr 25, 2025Updated on Dec 31, 2025How do I buy crypto with debit cards?
For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made. These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.8. After the order is completed, where can I view the crypto I purchased? After purchasing crypto with your card, go to the My assets to view your assets.9.Published on Sep 13, 2024Updated on Feb 19, 20267Introducing USD deposits and withdrawals
Fees and processing times Payment method Currency Channel Deposit Fees Withdrawal Fees Processing Time Local bank Transfer USD Domestic wire transfer N/A $30 Up to 3 business days, depending on your sending/receiving bank Bank transfer (ACH) N/A N/A Deposits are instant. However, they may be on hold for a brief period of time before they can be withdrawn Withdrawals may take up 3 business days* Note: Business day refers to the local business day of the currency country.Published on Feb 14, 2025Updated on Mar 3, 202613How do I supercharge my trading with Alertatron's automated solutions?
Our partnership with Alertatron offers you powerful tools to automate your trading.What's Alertatron? OKX traders can now leverage Alertatron's tools to take their craft to the next level: Automated trading Signal automation: orders are automatically executed on any signals. Fast order execution: orders execute in less than a second from an alert triggering on TradingView. Powerful algorithmic orders: stop Loss and Take Profit orders can be automated at your desired targets.Published on Mar 28, 2024Updated on Oct 8, 20251Crypto available for withdrawal FAQ
Funds unavailable for withdrawal may still be available for bank account withdrawal. You can convert the unavailable funds back to cash and withdraw the equivalent value of recently deposited cash (in local currency) to your linked bank accounts. Note: this function is unavailable in certain regions.Can the hold be removed early? The hold is applied automatically by our risk system and cannot be manually removed or shortened by the support team.Published on Jan 25, 2024Updated on May 18, 20263,691