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US Holiday Campaign - Terms and Conditions
Example: If a user qualifies for a $100 USDG reward by depositing $2,000 and maintains an AUM of $2,000 for 90 out of the next 180 days, the reward will be unlocked. Example: If the user’s AUM drops below $2,000 at any point and stays there, the 90-day counter pauses until the applicable deposit match tier threshold is restored. AUM may be held in any asset supported on OKX's platform.Published on Nov 6, 2025Updated on May 29, 2026How do I withdraw USD with U.S. Domestic wire transfer?
Please note that withdrawals are not processed on weekends or U.S. banking holidays.2. Why am I not able to see the "Withdraw USD" feature? To comply with local laws and regulations, USD withdrawals are only available to customers who have made a successful deposit, passed verification and who reside in eligible states within the U.S.3. How can I add a bank account to withdraw USD via domestic wire transfer?Published on Feb 5, 2025Updated on May 29, 202611How do I supercharge my trading with Alertatron's automated solutions?
Chart capture High resolution captures: get a high quality HD image of almost any public chart or site and forward it on to your phone via Telegram or Discord. Latest data: we capture every chart at the moment that your alert arrives, so you always get to see the most up-to-date information, even on the go.How do I use Altertatron on OKX? Setting up Altertatron on our platform is very simple.Published on Mar 28, 2024Updated on May 29, 20261What should I do if I mistakenly withdraw crypto via the wrong network?
Enter the amount and select Next to review your send details and select Confirm to complete the process of retrieving the assets Note: When you send crypto from OKX wallet, ensure you have sufficient OKT as transaction fees. OKX Web3 wallet supports EVM and follows the same generation rules of public key and private key, so the address, private key, and seed phrase are universal in OKX Web3 wallet and ETH wallet.Published on Jan 21, 2025Updated on May 29, 20262X Layer upgrade and OKT/OKB asset handling FAQ
X Layer is a public blockchain, decentralized public blockchain launched by OKX. It isn't a sub-chain or dedicated chain of the OKX exchange. Anyone can deploy projects on X Layer. OKX doesn't endorse, guarantee, or take responsibility for any third-party projects deployed on X Layer. Using decentralized public blockchain projects involves risks. Please refer to the X Layer ecosystem risk disclosure and participate cautiously.Published on Aug 13, 2025Updated on May 29, 202630US CeDeFi Trade FAQ
on DEX, select Start trading to kickstart your trading Start trading via DEX once you proceed to the next pageHow does CeDeFi trading work with a passkey wallet on OKX?Published on Nov 4, 2025Updated on May 29, 20261How do I withdraw USD with Bank transfer (ACH)?
Please note that withdrawals are not processed on weekends or U.S. banking holidays.2. Why am I not able to see the "Withdraw USD" feature for the ACH bank transfer? To comply with local laws and regulations, cash withdrawals are only available in specific regions.3. Can I make a withdrawal with ACH bank transfer if my bank account verification fails? No. You can only make the withdrawal after your account ownership is successfully verified.4.Published on Feb 4, 2025Updated on May 29, 202612Why haven’t I received a reply from the blockchain project team?
If you contacted a blockchain project team such as Ethereum and Bitcoin directly and didn’t receive a reply, please note that these projects are independent, public blockchain networks and aren't operated or managed by us. Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks?Published on Oct 17, 2025Updated on May 29, 202614How do I remove my debit or credit card?
Tap Select next to your card info, then select Manage. OKX web deposit page with Visa/Mastercard and Select option Tap the remove icon next to the card you want to remove. OKX web deposit from panel with saved card and remove option Select Remove to confirm.On the app Open your OKX app and go to Deposit. Follow the instructions to select your cash or crypto currency. Select Visa/Mastercard. Select From to see all your available cards.Published on Apr 21, 2026Updated on Apr 30, 20261How do I deposit USD with a debit card?
Provide your card details to add your debit card, then select Next Provide your billing address, then select Next Complete the debit card verification process Note: you'll have 60 minutes to complete your debit card verification before completing your order.Published on Mar 2, 2026Updated on May 29, 20261How do I register for an OKX account?
When you've done so, select Next to continue. Enter the verification code to continue your account registration Insert your phone number in the Phone number field, and select Verify now Insert your phone number with your country code to verify your phone number A six-digit registration verification code will be sent to your phone number and you'll have 10 minutes to enter the verification code into the Enter your phone code field. When you've done so, select Next to continue.Published on Sep 6, 2024Updated on May 29, 202644OKX ZERO Trading Fees event FAQs
After trading $100,000 and using up the existing rebate card balance, you will receive the next 100 USDT rebate card within 20 minutes - up to a maximum of 2,000 USDT trading fee rebate per user.9. How do I use the fee rebate card? The rebate cards will be credited in nominals of 100 USDT each. When a trading fee is incurred and paid, OKX will deduct the equivalent amount from your rebate card and credit it to your funding account the next day.Published on Jul 6, 2023Updated on May 29, 202638How do I verify OKX's ownership and balance of the wallet address?
You can also obtain the public API from OKLink to verify the address balance published by OKX.Published on Sep 26, 2023Updated on May 29, 20261,004How do I buy crypto with ACH?
Select the information icon next to your selected payment method to view your remaining ACH purchase limits. If you're wondering how you can buy crypto with debit or credit card, visit here.Published on Apr 25, 2025Updated on Dec 31, 20251How do I update my authenticator app?
Select user center on main page Follow the on-screen instructions and select Next. Complete the two-factor authentication (2FA) verification. You'll receive an email/SMS confirmation upon changing authenticator app successfully. Note: Follow here if you aren't receiving the SMS code and here to reset Two-factor authentication (2FA)Web Go to the Profile icon and select Security. Find Security on the Profile page Find Authenticator app and select Change.Published on Aug 1, 2024Updated on May 29, 2026209