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How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on Oct 17, 2024Updated on Jan 1, 2026455Why is my withdrawal taking longer than usual?
To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive...Published on Feb 29, 2024Updated on May 29, 2026259How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. Waiting times may increase due to the high interest in cryptocurrency. You'll receive confirmation that you’ve been verified by SMS or email.Published on Sep 4, 2024Updated on May 29, 202611How do I place a TP/SL with Limit Order?
What's Take Profit (TP) and Stop Loss (SL)? Take Profit (TP) and Stop Loss (SL) are parts of One-Cancels-the-Other (OCO) order. OCO order is a pair of orders that are set simultaneously. If one order is triggered and executed, the other order is automatically canceled. This strategy allows traders to manage their trades more effectively by combining both a TP and an SL order.Published on May 31, 2024Updated on May 29, 2026286What's the Spot DCA bot and how do I use it?
places safety orders and take profit order.Published on Oct 3, 2025Updated on Jun 4, 20265How do I verify my identity with ID and selfie photos?
Photo side of ID Back side of IDHow to properly take a selfie while holding my ID?Published on Sep 4, 2024Updated on May 29, 202653How do I add funds from portfolio to my Pay balance?
Only X Layer is supported currently via this functionality.How long will it take for my assets to appear in my Pay balance? It typically takes a few seconds for transfer to be processed. We'll send an email and push notification once it's completed.Can I cancel the transaction after submitting it? No, users aren't allowed to cancel after submission. Users can transfer their balance from pay balance back to exchange if required. If you want to learn more about Pay, visit here.Published on Feb 11, 2026Updated on May 29, 2026How do I withdraw USD with Bank transfer (ACH)?
It usually takes up to 3 business days for your bank to receive the funds, but the actual timing may depend on your bank.Why can't I withdraw all of my funds via ACH bank transfer? When you deposit funds via bank transfer (ACH) on OKX, the amount is credited to your account immediately. However, these funds may not be available for withdrawal right away. ACH transfers processing between the banks can take up to 3 days to fully complete.Published on Feb 4, 2025Updated on May 29, 202612How do I level up my trades with Mizar?
They can also set up rules such as taking profit, trailing, or more and manage their bots from external platforms such as TradingView. Smart Trade terminal: thanks to the TradingView integrated Chart Terminal, users can build up their trading indicators and signals on Mizar and pre-set their trades with Smart Trading Tools. Users can split up their trades into multiple entries or take profit at different times in an automated way.Published on Mar 28, 2024Updated on May 29, 20265How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
Select Yes under the Additional info part on the Basic company info page Select Take questionnaire. This'll open the AML questionnaire in a new tab for your review and completion Once completed, you can close the tab and return to the verification page to continue your verification process Take the anti-money laundering (AML) program questionnaire under the Additional info sectionPublished on Dec 12, 2024Updated on May 29, 202681How do I download my account statements?
Select Export after selecting your preferred date Once the statement is ready, you can select Download to download the statement Note: the statement might take some time to generate.Published on Nov 6, 2024Updated on Jun 5, 20262How do I supercharge my trading with Alertatron's automated solutions?
OKX traders can now leverage Alertatron's tools to take their craft to the next level: Automated trading Signal automation: orders are automatically executed on any signals. Fast order execution: orders execute in less than a second from an alert triggering on TradingView. Powerful algorithmic orders: stop Loss and Take Profit orders can be automated at your desired targets. You can also place non-linear scaled orders, time-weighted entries, trailing orders, or run fully managed positions.Published on Mar 28, 2024Updated on May 29, 20261What's a dusting attack?
Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers. For example, one satoshi (0.00000001 BTC) is considered dust in Bitcoin. These amounts are usually too small to spend or even pay for fees.How's crypto dust made?Published on Oct 4, 2024Updated on May 29, 202614OKX Beginner's Guide
This process typically takes a few minutes to submit for review, and it'll take up to 24 hours for it to complete. In the event that we need more information for verification, our team will reach out to you via e-mail. Please provide the requested information via e-mail to help us process your verification.Published on Nov 10, 2025Updated on May 29, 20261What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
With Futures DCA, you can leverage up to 100x and take advantage of the market's ups and downs. It also allows traders to set up stop-loss orders to limit potential losses. It's highly advisable to set up stop-loss orders. By setting up the stop-loss, traders can limit the risks according to their comfort level.What's an example of a Futures DCA bot?Published on Apr 3, 2024Updated on May 29, 202681