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How do I join a video call with customer support?
To ensure the verification call runs smoothly, you may use the translation feature on the web Web: translate English to your spoken languageOn the appI can login to my OKX account After logging in, you can find your ticket from My Tickets page Go to Menu Select Get Help under More Select the Check your tickets self-service tool card on the support page to access the My tickets page Locate your ticket under Active tickets, then select Join queue to enter the room.Published on Aug 26, 2025Updated on Mar 26, 2026FAQ46How do I start trading cryptocurrency on OKX with Smart Trading?
Learn how to start trading crypto with ease thanks to Smart Trading today.Published on Apr 7, 2024Updated on Oct 15, 2025FAQ71What is the New User Full Rebate Program?
Where any discrepancy arises between the translated versions and the English version, the English version shall prevail. Note: In order to comply with local regulations, certain features may not be available in your region. This Program and its rewards are subject to OKX's eligibility criteria and may be modified at any time.Published on Mar 16, 2026Updated on Mar 26, 2026FAQGeneral X Drops Campaign Terms and Conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Feb 12, 2026Updated on Mar 3, 2026FAQ3.1M+ $SENT X Drops campaign terms and conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Feb 4, 2026Updated on Feb 5, 2026FAQ8M $SPACE Drops Campaign Terms and Conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Jan 27, 2026Updated on Jan 27, 2026FAQ1.25M $FOGO X Drops Campaign terms and conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Jan 8, 2026Updated on Jan 16, 2026FAQ500k $BREV campaign terms and conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Jan 8, 2026Updated on Jan 8, 2026FAQ450k XPL - X Drops Campaign Terms and Conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Dec 16, 2025Updated on Dec 16, 2025FAQ1.5M $NIGHT X Drops campaign terms and conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Dec 11, 2025Updated on Jan 8, 2026FAQ1M SEI X-Drops Campaign - Terms and Conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Dec 4, 2025Updated on Dec 11, 2025FAQHow do I register an account on OKX?
Welcome to OKX — your gateway to a streamlined and secure crypto experience. In just a few minutes, you can register an account, complete verification, and begin trading, exchanging, or earning digital assets. Here’s how the platform works: from simple onboarding to powerful trading tools, every step is designed to help you navigate the world of crypto with confidence and ease.Published on May 23, 2024Updated on Mar 3, 2026FAQ26,948What onboarding information is required for a Trust?
Trusts can be arranged in many ways and can specify exactly how and when the assets pass to the beneficiaries.Who are the key persons for a Trust? Grantor: The person who creates the trust, funds it with their assets, and decides how the trust will operate. The grantor is also known as the trustor, settlor, or creator. Trustee: A person or institution that manages the trust's assets for the benefit of the beneficiaries.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ112ALL-IN Campaign terms and conditions
Where any discrepancy arises between the translated versions and the original English version, the English version shall prevail.Published on Aug 18, 2025Updated on Nov 17, 2025FAQ1How do I turn on and sync multiple charts on a screen?
Yes, you can select a different trading pair for each chart in the multi-chart view, allowing for side-by-side comparison.How many charts can I display at once? We generally support up to four charts on the screen, but this may vary depending on your device and the platform version you are using.Can I use different timeframes on each chart? Absolutely.Published on Aug 9, 2024Updated on Sep 10, 2025FAQ30