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Beneficial Ownership FAQ
The ownership structure documents should clearly show the ownership structure along with the full names and percentage ownership of each owner, including all intermediary owners.What are intermediate owners (interlayer entities)? Intermediate owners are entities that hold a significant stake in your institution’s ownership structure between the institution itself and the ultimate beneficial owner (UBO).Published on Oct 10, 2024Updated on Dec 1, 2025FAQ6How do I verify OKX's ownership and balance of the wallet address?
Store the downloaded Proof of Reserves and verification tool in the same folderHow do I verify OKX's ownership of wallet reserves address? OKX snapshot data contains addresses, "I am an OKX address" messages and signatures, as well as BTC multi-signature redemption scripts. You can operate using the below steps to confirm that OKX owns these addresses.Published on Sep 26, 2023Updated on Jan 26, 2026FAQ996What onboarding information is required for the government-owned enterprise?
“Ultimately owns” and “ultimate effective control” refer to situations in which ownership and control are exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card.Published on Oct 13, 2023Updated on Apr 6, 2026FAQ61What onboarding information is required for a family office?
“Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll a family office need to consider for the onboarding process?Published on Oct 13, 2023Updated on Feb 12, 2026FAQ69What onboarding information is required for a Publicly Traded Company?
Publicly traded companies are entities with distributed ownership among public shareholders through publicly traded stock shares.Who are the key persons for a publicly traded company?Published on Oct 13, 2023Updated on Feb 12, 2026FAQ76What are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on Dec 24, 2024Updated on Apr 3, 2026FAQ743Know Your Business (KYB) FAQ
Learn more about the beneficial ownership of your institution here.Published on Jan 29, 2025Updated on Sep 27, 2025FAQ30What onboarding information is required for a privately owned company?
“Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account. The partners (if your company is a partnership) * If your company is a partnership and one or more of the partners is a legal entity, then you will need to provide the UBO information of said entity.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ278How do I link an authenticator app?
It's also available on other major app stores, including Huawei AppGallery, Xiaomi App Store, OPPO App Store, and vivo App Store. If Microsoft Authenticator isn't available in the app store on your device, try installing one of the app stores listed above first, then download it from there.How to link the authenticator app to your OKX account? Once the app is downloaded, you'll need to link it to your OKX account.Published on Aug 29, 2023Updated on Apr 7, 2026FAQ16,032What documents are accepted as proof of sources of funds from decentralized finance?
Screen capture from the platform that clearly displays your profile information (for example, username and email) confirming ownership. Important details to confirm the transaction of the NFTPublished on Nov 12, 2024Updated on Feb 9, 2026FAQ53What onboarding information is required for a fund?
“Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ116What onboarding information is required for a privately owned financial institution?
“Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll a privately owned financial institution need to consider for the onboarding process?Published on Oct 13, 2023Updated on Sep 27, 2025FAQ139How to fix passkey error 50162 on Android devices
If you skip this step, any new passkey you create may still fail due to the previously corrupted passkey stored in Google. To delete the same passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account. Select your profile icon Go to your Google Account Go to Security and sign-in. Go to Security & sign-in Open Google Password Manager. Go to Google Password Manager Find the passkey for OKX and delete it.Published on Dec 8, 2025Updated on Dec 26, 2025FAQ1,622Passkey FAQ
To prevent this in the future, update the app directly through the Google Play Store instead of uninstalling it. Updating the app keeps your existing passkey active.Published on Mar 19, 2025Updated on Mar 4, 2026FAQ117How do I use Merchant Coupon Code?
Each code is unique and may be redeemed online or in-store, depending on the merchant’s terms. You can find your available codes in the My Rewards > Coupons section of your app. Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on May 19, 2025Updated on Mar 24, 2026FAQ19