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Why is my deposit/withdrawal suspended?
As this issue is caused by a third-party, the exact resume time is unpredictable. If I encounter this situation, what should I do? It's recommended that you pay close attention to our latest announcement for updates on the status and service resume, so you can stay informed and resume operations as soon as possible. You can also reach out to the project's support team if you need further assistance.Published on Aug 31, 2023Updated on Jan 26, 2026FAQ990How do I use recurring buy trading bot?
Switch your currency effortlessly at the Investment amountIs it possible to pause/resume the recurring buy bot? Yes, users are able to pause/resume it as we're providing more control and freedom for users should they have to stop Dollar cost average (DCA) for several reasons. They're allowed to review their cumulative Profit and Loss (PnL) performance without any disruption to the user experience.Published on Aug 30, 2024Updated on Jan 28, 2026FAQ587Scheduled Maintenance Notice – March 20, 11:00 - 11:30 PM PST
We will not issue a separate announcement once services resume. We apologize for any inconvenience and recommend planning your activity around this window accordingly. If you have any questions, please reach out to our support team. Thank you for your patience. The OKX Team March 16, 2026Published on Mar 16, 2026Updated on Mar 17, 2026AnnouncementsHow do I fix errors when submitting my institutional verification?
Select Continue to resume your application and ensure it’s complete before final submission.What should I do if I'm unable to save or proceed on the application page? Ensure that all fields are filled in the correct format. Common issues arise from incorrectly formatted address or ID/Tax number fields. Complete these fields manually, avoiding any auto-fill features. Missing information may cause your application to be declined or remain marked as In progress.Published on Oct 10, 2024Updated on Oct 8, 2025FAQ60Iceberg strategy
After the price falls back to 20,000 USDT, the iceberg order would be resumed. When the last market price exceeds 2*(Price variance), the previous order would be canceled, and a new one will be placed. When the total trading volume equals its total amount, the bot will stop the order and end its operation.Published on Jun 17, 2022Updated on Apr 1, 2025Product documentationTime-weighted Average Price (TWAP)
The order will be suspended when the last price (20,500 USDT) is higher than the limit price and resumed when the last price is below 10,500 USDT again. The bot will stop when the total filled amount equals the total order amount.Published on Jun 17, 2022Updated on Apr 1, 2025Product documentationOKX to delist KDA spot trading pairs
In the event of abnormal market volatility or risk, we may pause or resume deposits and withdrawals for affected crypto to protect user interests. Index components of affected trading pairs may be adjusted as needed to maintain market stability. We will continue to monitor all listed trading pairs and implement the delisting/hiding mechanism as necessary.Published on Oct 22, 2025Updated on Nov 17, 2025AnnouncementsOKX to delist SLERF, ALPHA, BADGER, OAS, MLN and AIDOGE spot trading pairs
OKX team October 16, 2025 Note: In response to market demands, token deposits for SLERF will resume at 19:00 on October 18, 2025 (HKT). The deposit suspension time will not be announced separately. This token is subject to high volatility, please be aware of the associated risks. [updated at October 18, 2025 6:20pm HKT]Published on Oct 16, 2025Updated on Feb 11, 2026AnnouncementsHow do I set up a recurring buy plan?
From there, you can edit your plan and, if needed, you can pause, resume, or cancel your plan. How you access the management part of Recurring buy on Exchange mode How you access the management part of Recurring buy on Simple mode4. Where can I view my past orders for recurring buy plan? You can view past orders from your transaction history. Once you create a recurring plan, we'll execute your orders on your set schedule, and each order will appear separately in your transaction history.5.Published on Jan 23, 2025Updated on Dec 31, 2025FAQ50Introduction to Trading bot Mode
The order will be suspended when the last price (20,500 USDT) is higher than the limit price and resumed when the last price is below 10,500 USDT again. The bot will stop when the total filled amount equals the total order amount. Explore Time-weighted Average Price Details ->Published on Jan 9, 2023Updated on Jul 29, 2025Product documentationPortfolio margin mode: cross-margin trading (Risk Unit Merge)
The process is complete when the account resumes a safe status or all the positions in the account are liquidated. Each step of the process can’t be undone once it’s complete.Step 1: dynamic hedging process for stablecoin risk (DDH1) Dynamic hedging, or delta dynamic hedging (DDH), uses delta hedging principles to mitigate stablecoin depegging risk in portfolio margin mode by adjusting positions of perpetual or expiry futures.Published on Dec 3, 2024Updated on Dec 4, 2025Product documentation
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