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What is sub-account?
A sub-account is a secondary account connected to your OKX account. You can create multiple sub-accounts to diversify your trading strategies and reduce risks. Sub-accounts can be used for spot, spot leverage, contract trading, and deposits for standard sub-accounts, but withdrawals are not allowed.How do I create a sub-account?Published on Aug 22, 2023Updated on Mar 4, 2026FAQ1,825What's demo trading and how do I use it?
Once you've switched to Demo trading mode on our platform, you can select any market of interest and start placing trades using the virtual money allotted to your account.What types of trading can I simulate with OKX’s demo trading feature? Our demo trading feature allows you to simulate a range of trading types, including spot, margin, futures and options trading.Can I create sub-accounts in demo trading? No. Demo trading doesn't support creating or managing sub-accounts.Published on Dec 12, 2023Updated on Mar 11, 2026FAQ977What should I do if I deposit to the wrong address?
Please refer to the relevant documentation for more details: How do I find my deposit address and tag/memo/comment?Published on Oct 15, 2024Updated on Feb 12, 2026FAQ232US Crypto gift FAQ
For more details on referral rules and payout conditions, please refer to the Referral Terms and ConditionsHow many referral rewards can I earn? You are able to receive multiple Referral Bonus offers, however OKX may limit the number of Referral Bonuses a customer may receive.Are sub-accounts eligible to send Crypto Gifts or earn referral rewards? No. Sub-accounts can't send gifts or earn referral rewards.Why is my referral reward locked?Published on Nov 24, 2025Updated on Dec 2, 2025FAQ3What should I do if I forget to fill in tag/memo?
Learn more: Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos? If you're having issues with your tag/memo, click the button below. Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on Oct 15, 2024Updated on Mar 4, 2026FAQ109How do I authorize a new device when I log in?
For more details on facial recognition failures, please refer to What should I do if facial recognition fails? Note: Please follow here to reset Two-factor authentication (2FA)Device verification When you request device verification, you'll need to open the OKX app on one of your authorized devices. We'll send you a message there. Open it to review new login info and confirm or cancel authorization.Published on Aug 31, 2023Updated on Mar 16, 2026FAQ13,714How do I find my deposit address and tag/memo/comment?
Go to Deposit > Deposit crypto > switch address Switch to your desired addresses How do I add a new deposit address? On the deposit page, select Address > Add address Go to address book page to add new addressHow do I edit the name of a deposit address? On the deposit page, select Address > Edit > Edit the deposit address name Select the edit from the address book page to editHow do I change my deposit address?Published on Aug 22, 2023Updated on Mar 29, 2026FAQ68,072Open interest limits of contracts
Single user position limits In any specific futures, if the open positions and orders (across the main and sub-accounts) reach or exceed the maximum limits of open position percentage per user and open position limit per user, position limit rules will apply to the main and sub-accounts. Once the position limit rules are triggered, the system rejects any new opening orders in this futures. Reduce-only orders are not restricted by this rule.Published on Mar 22, 2025Updated on Feb 3, 2026Product documentationWhat should I do if I want to withdraw assets that are not supported on other platforms?
You can refer to: What should I do if I mistakenly withdraw crypto via the wrong network?3. Ensure that the deposit and withdrawal networks and addresses match. Please confirm whether the other platform or wallet has credited the funds. Problem scenario: When withdrawing cryptos, the speed of block confirmations on the network, as well as the block confirmation speed of the receiving platform and wallet, determines whether the assets can be received promptly on the recipient's platform.Published on Apr 8, 2025Updated on Feb 3, 2026FAQ9What should I do if I deposit BTC less than minimum amount?
Where can I find the minimum deposit amount required for non-BTC?Published on Oct 15, 2024Updated on Feb 12, 2026FAQ27How do I prevent self-trade and improve my API trading efficiency and protection?
Traders with multiple sub-accounts: for traders managing multiple sub-accounts, the Self-Trade Prevention feature provides a robust solution. You can define your own unique Self-Trade Prevention's ID for each sub-account, giving you full control over preventing inadvertent self-trades within each sub-account. This empowers you to execute diverse trading strategies across various sub-accounts with confidence, as the ID can be customized according to your specific needs.Published on Jun 11, 2024Updated on May 14, 2025FAQ11General X Drops Campaign Terms and Conditions
Sub-Accounts: Participation is restricted to the main account only. Sub-accounts are not eligible to participate, and earnings of sub-accounts will not be included in the calculation of the main account. Taxes and Fees: Any and all applicable taxes, fees, and additional expenses related to the acceptance and use of the reward are the sole responsibility of the individual reward recipient. Service Providers by Region: Users are serviced by specific entities based on their residency.Published on Feb 12, 2026Updated on Mar 3, 2026FAQ3.1M+ $SENT X Drops campaign terms and conditions
Sub-Accounts: Participation is restricted to the main account only. Sub-accounts are not eligible to participate, and earnings of sub-accounts will not be included in the calculation of the main account. Taxes and Fees: Any and all applicable taxes, fees, and additional expenses related to the acceptance and use of the reward are the sole responsibility of the individual reward recipient. Service Providers by Region: Users are serviced by specific entities based on their residency.Published on Feb 4, 2026Updated on Feb 5, 2026FAQ8M $SPACE Drops Campaign Terms and Conditions
Sub-Accounts: Participation is restricted to the main account only. Sub-accounts are not eligible to participate, and earnings of sub-accounts will not be included in the calculation of the main account. Taxes and Fees: Any and all applicable taxes, fees, and additional expenses related to the acceptance and use of the reward are the sole responsibility of the individual reward recipient. Service Providers by Region: Users are serviced by specific entities based on their residency.Published on Jan 27, 2026Updated on Jan 27, 2026FAQ1.25M $FOGO X Drops Campaign terms and conditions
Sub-Accounts: Participation is restricted to the main account only. Sub-accounts are not eligible to participate, and earnings of sub-accounts will not be included in the calculation of the main account. Taxes and Fees: Any and all applicable taxes, fees, and additional expenses related to the acceptance and use of the reward are the sole responsibility of the individual reward recipient. Service Providers by Region: Users are serviced by specific entities based on their residency.Published on Jan 8, 2026Updated on Jan 16, 2026FAQ