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Time-weighted Average Price (TWAP)
What is the Time-weighted Average Price? Time-weighted average price (TWAP) strategy splits your order and places smaller orders at regular time intervals. It is a strategy that will attempt to execute an order which trades in slices of order quantity at regular intervals of time as specified by users. The purpose of TWAP is to minimize the market impact on basket orders. This bot triggers the order based on the predefined time intervals.Published on Jun 17, 2022Updated on Apr 1, 2025Product documentationWhat should I do during or after a scam?
Report to local enforcement: report the incident to local police or law enforcement agencies and provide as much detailed information as possible, including the time, location, and amount involved, as well as the chat records, screenshots of transfers, and other evidence you collected. Provide feedback to platform customer service: if the (suspected) scam occurs on a cryptocurrency exchange platform, immediately contact customer service and provide them with feedback on the situation.Published on Mar 11, 2024Updated on Mar 4, 2026FAQ728How do I secure my account after detecting unusual activity?
You can turn off or change your authenticator app at any time.Published on Mar 21, 2025Updated on Feb 12, 2026FAQ32What is the New User Full Rebate Program?
OKX doesn't guarantee the value of rewards at the time of use or withdrawal. Prices of digital assets, including stablecoins, can increase or decrease at any time. Reward Distribution Delays: OKX may delay reward distribution due to system issues or other special circumstances. If you have not received your reward within 48 hours after the scheduled dispatch time, please contact OKX customer support.Published on Mar 16, 2026Updated on Mar 31, 2026FAQHow do I add my emergency contact?
Switch on the notification feature Select when to notify contact, as we'll contact you after your inactivity period, and if there's no reply within Your response time, we’ll contact them. Set your inactivity period and response time Save and Confirm the contact information. Confirm your emergency contact details after review Once your emergency contact is successfully saved, you can always come back to update your emergency contact.Published on Jul 24, 2025Updated on Feb 12, 2026FAQ259How do I download my account statements?
Select Export after selecting your preferred date Once the statement is ready, you can select Download to download the statement Note: the statement might take some time to generate.Published on Nov 6, 2024Updated on Apr 1, 2026FAQ75World Cup VIP Exclusive Gift Set FAQ
Please check this page for updates on your shipment status.Why don't I see a claim entry if I became a VIP after the snapshot? Eligibility is based on your VIP tier at the time of the designated snapshot. Only users who met the VIP requirements at that exact point will see the claim entry on their page.I missed the claim window. Can I still apply after it closes? No. The claim window is open for a limited time only.Published on Dec 19, 2025Updated on Apr 3, 2026FAQ311US Referral Bonus Terms and Conditions
Rewards will be distributed within 30 days after conditions are met and verified, and may be locked from trading or withdrawal for up to 30 days after receipt. OKX reserves the right to interpret the terms and conditions of this promotion as it sees fit. It reserves the right to modify these terms and conditions at any time, exclude any participants from this promotion, and/or cancel this promotion without notice and in its sole discretion. Any violation of these terms or the OKX U.S.Published on May 16, 2025Updated on Nov 17, 2025FAQ2US New User Promotion Terms and Conditions
Rewards will be distributed within 30 days after conditions are met and verified, and may be locked from trading or withdrawal for up to 30 days after receipt. OKX reserves the right to interpret the terms and conditions of this promotion as it sees fit. It reserves the right to modify these terms and conditions at any time, exclude any participants from this promotion, and/or cancel this promotion without notice and in its sole discretion. Any violation of these terms or the OKX U.S.Published on May 16, 2025Updated on Nov 17, 2025FAQ4OKX contract voucher and usage rules
The funds associated with the voucher are separate from the user's own funds and can't be used at the same time. It is used for a one-time opening of a perpetual contract position.Published on Aug 15, 2023Updated on Mar 24, 2026FAQ566US Crypto gift FAQ
The value of any reward at the time of withdrawal may differ from the value at issuance.Can OKX change or cancel the campaign? Yes. The campaign and referral program operate on a first-come, first-served basis. OKX may modify or terminate the promotion at any time, at its sole discretion, with or without notice.Published on Nov 24, 2025Updated on Dec 2, 2025FAQ3How do I buy crypto with debit cards?
These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.8. After the order is completed, where can I view the crypto I purchased? After purchasing crypto with your card, go to the My assets to view your assets.9. Where can I view purchases I've made?Published on Sep 13, 2024Updated on Feb 19, 2026FAQ5Spin the wheel terms and conditions
Rewards will be distributed within 30 days after conditions are met and verified, and may be locked from trading or withdrawal for up to 30 days after receipt. OKX reserves the right to interpret the terms and conditions of this promotion as it sees fit. It reserves the right to modify these terms and conditions at any time, exclude any participants from this promotion, and/or cancel this promotion without notice and in its sole discretion. Any violation of these terms or the OKX U.S.Published on Feb 5, 2026Updated on Feb 5, 2026FAQHow do I deposit USD with a debit card?
These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.Published on Mar 2, 2026Updated on Mar 2, 2026FAQOKX to list MET (Meteora) for spot trading
MET/USDT spot trading time will be announced separately. Project introduction Meteora is a decentralized exchange focused on delivering a secure, sustainable, and composable liquidity infrastructure for the Solana ecosystem and the broader DeFi space.Published on Oct 22, 2025Updated on Nov 17, 2025Announcements