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How does the P2P marketplace ads recommendation logic work?
Any questions about the recommended logic, you may reach out to your BD (P2P Manager) to understand the details. You can contact our customer support if you don't know or don't have a BD in your region. Note: Cryptocurrency trading is subject to high market risk. Please make your trades cautiously. OKX will not be responsible for your trading losses.Published on Aug 24, 2023Updated on Mar 16, 2026FAQ24P2P Vouchers Campaign Banner Article
Your local OKX Merchant Manager (BD) will contact you before campaign launch.What if my Sell ad price falls outside the 3.80 – 3.83 SAR/USDT range during the campaign? Your ad stays live on the marketplace but is not eligible for voucher redemption while priced outside the allowed range. Adjust your price back into range at any time to regain eligibility. Repeated breaches may result in removal from the whitelist.Published on May 22, 2026Updated on May 22, 2026FAQ1DEX Referral FAQ
Selecting Nudge sends an instant system notification to the BD specialist assigned to your case. However, due to the high volume of applications, responses may take some time. If you still haven't been contacted after a significant delay, please contact OKX Assistant and provide your basic information so we can assist with manual follow-up.What if I entered incorrect contact information and the BD team couldn't reach me?Published on Dec 31, 2025Updated on May 13, 2026FAQ4VIP Loan and Risk Unit Creation
If additional information is needed, our team may contact you through the BD/AM teams. You can track your application progress on the VIP Loan page. What happens after my VIP Loan application is approved or rejected? If approved, you can proceed to set up a risk unit. (see “Creating a Risk Unit” section below). If unsuccessful, it means some criteria were not met and you will need to reapply at a later time.What is a risk unit?Published on Apr 24, 2026Updated on Apr 24, 2026FAQIntroduction to OKX's Sub-Broker
To increase this limit, please contact your relevant BD Sub-broker accounts can only remain a sub-broker account. If a sub-broker wants to upgrade to a broker, they need to create a new account3. Rebate Settings: 3.1. Broker rebate settings include User rebate sharing settings and Sub-broker rebate sharing settings. The rebate sharing for sub-brokers and users can only be set by the Broker.Published on Jul 15, 2023Updated on Apr 21, 2025Product documentationWhat is VIP Loan?
Get whitelisted Contact our BD team to ensure your account is whitelisted before borrowing. Whitelisting is determined on a case-by-case basis.Place your borrowing orders Set your borrowing amount based on the prevailing market APR and your collateral value.Published on Dec 16, 2025Updated on Apr 9, 2026FAQ1
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