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How can you protect yourself from a phishing attack?
They're also known for sending out the phishing link via SMS, accompanied by a message that requests the targeted user to upgrade their identity verification level, which leaks their account info to the phishing link. Once the account password and other information is leaked, the assets in the user account will be quickly transferred away.3. How can you prevent phishing attacks? Don't click on unknown links and log in to unsafe websites to avoid account and password disclosure and asset losses.Published on Aug 17, 2023Updated on Mar 3, 2026FAQ3,691OKX Wallet Now Offers Free Gas Transfer
Dear OKX users, We would like to inform you that OKX Wallet has launched Free Gas Transfer. Users can experience it using the latest App version (App version 6.10.0). During the activity period, each device can enjoy one-time on-chain transfer without gas per day. The unutilized free gas times will not be accumulated, and the daily free times will be reset at 4:00 UTC.Published on Apr 18, 2023Updated on Nov 17, 2025AnnouncementsOKX to periodically transfer untradable crypto dust from Trading accounts to Funding accounts
Transfer schedule: Transfers will be conducted on the 14th day of every month at 3:00 pm UTC. The first transfer will occur on September 14, 2023 at 3:00 pm UTC. (It might last for a few days) You can find more details in the relevant product documentation: Rules for the periodic transfer of untradable crypto dust from Trading accounts to Funding accounts. After the transfers, you can check the relevant assets and transfer history in your Funding account.Published on Sep 4, 2023Updated on Nov 12, 2025AnnouncementsRules for the periodic transfer of untradable crypto dust from Trading accounts to Funding accounts
The transfer process may take a few days. Untradable crypto dust refers to crypto that has a value too small to trade. After the transfers, you can check your Funding account for the relevant assets and transfer history.Published on Aug 28, 2023Updated on Nov 12, 2025Product documentationHow can you grab exclusive opportunities with OKX Launchpad?
Introducing the OKX NFT Marketplace – where you can unlock opportunities in event ticket sales, primary subscriptions, and whitelist drops with Launchpad!How can I benefit from OKX Launchpad? In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.Published on Nov 10, 2023Updated on Sep 12, 2025FAQ58OKX Wallet now supports gas-free transfers for stablecoins on X Layer
Dear OKX Wallet users, To further improve your transfer experience on X Layer, OKX Wallet now supports gas-free transfers for USDT and USDC on the X Layer network. When you transfer the aforementioned stablecoins via OKX Wallet, no gas fee is required. Why is gas fee not required for transferring the aforementioned stablecoins?This feature is supported technically by the OKX x402 API.Published on Dec 17, 2025Updated on Dec 22, 2025AnnouncementsHow to transfer crypto from Coinbase to OKX?
Introduction You can deposit euros quickly and easily on OKX by using iDEAL, the trusted Dutch payment method. But what to do if you already have crypto's which you want to transfer to OKX? In this article, we'll take you step by step to the process of transferring funds from Coinbase to OKX. Why would you transfer your crypto to OKX?Published on Jun 19, 2025Updated on Jun 26, 2025FAQ6How can I protect myself from scammers?
They may send fake or edited screenshots to rush you into releasing tokens. Always verify the actual amount received in your account before releasing the token. If you notice any discrepancies, please don't release the token and submit an appeal immediately.4. What should you do if you received money from an account that's not with the buyer's name, but the buyer selected the Payment Completed option?Published on Aug 21, 2023Updated on Mar 3, 2026FAQ12,068P2P sell crypto FAQ
Make sure you received the money from an account with the same name as on the OKX platform. It's risky to receive payment from a third-party account. If you've received it, select Received and we’ll release your crypto to the buyer.4. What should I pay attention to when receiving a payment for P2P sell order? Check your receiving account (e.g bank account) to see if the payment from the buyer has arrived.Published on Sep 1, 2023Updated on Mar 24, 2026FAQ1,113How can I prevent high-risk transaction behaviors such as Ponzi schemes, purchasing tokens on behalf of others, and money laundering?
A payment routing scheme refers to the act of using payment tools such as WeChat, Alipay, or bank cards to collect payments on behalf of illegal platforms in exchange for commissions.2. What are the risks of payment routing schemes? Online payment routing platforms collect a large number of users’ payment QR codes and use methods such as QR-code payments and bank transfers to split large amounts of funds from unknown sources into smaller transactions.Published on Mar 17, 2023Updated on Jan 30, 2026FAQ520How do I transfer/deposit crypto with my sub-accounts?
Sub-accounts can be used for spot, spot leverage, contract trading and deposits for standard sub-accounts, but withdrawals are not allowed. You can only transfer crypto from your main account into your sub-account. To transfer funds from your sub-account back to your main account, you must do this within the main account.How do I transfer crypto from my main account to sub-account?Published on Aug 22, 2023Updated on Apr 4, 2026FAQ7,381What can help prevent P2P crypto scams and protect my assets?
Always check your bank account or crypto wallet to confirm that you've received the funds from your P2P deal before you see the "I have received the payment" status in the P2P order and before authorizing a crypto transfer. Only trade with verified merchants. Verified P2P merchants on our platform require a higher level of identity verification, so P2P disputes can be handled more efficiently.5.Published on Sep 2, 2023Updated on Feb 12, 2026FAQ1,459Common scam tactics
This can lead individuals to unknowingly transfer their funds to fake accounts or fraudulent platforms. As a result, these individuals then encounter difficulties when attempting to withdraw funds or receive what was promised. Unfortunately, this can ultimately lead to financial losses for those affected. Friendly reminder: we don't encourage you to engage in offline transactions due to unforeseen risks. We kindly ask you to remain vigilant throughout the transaction process.Published on Sep 28, 2023Updated on Feb 6, 2026FAQ2,629What are Source of Funds (SoF) and Source of Wealth (SoW)?
Do not submit information about someone else’s assets or screenshots of your account deposits. Examples: If the funds you transfer to OKX come from your personal salary, you can select Employment Income as the funding source and submit documents proving your salary, such as an official employment contract or payslips. If the funds come from selling a property, you can select Proceeds from Non-Digital Asset Sale and submit the property sales agreement or tax documents for verification.Published on Dec 24, 2024Updated on Apr 3, 2026FAQ74214-Day Free Trading Terms and Conditions
Digital assets, including stablecoins, involve a high degree of risk, can fluctuate greatly, and can even become worthless. OKX does not guarantee the repayment of principal or interest. OKX does not provide investment or asset recommendations. You should consider whether you understand how crypto works as the value of your assets, including stablecoins, can increase or decrease and profits may be subject to capital gains tax. Past performance does not indicate future results.Published on May 16, 2023Updated on Nov 17, 2025Announcements