All
FAQ
Announcements
Product documents
X Drops Club United States
X Drops Club Terms and Conditions Last Updated: 4 December, 2025 1. X Drops Club is a rewards program offered by the OKX entity on which you are onboarded as a customer under the OKX Terms of Service ("OKX"). It is a rewards program through which customers can earn selected tokens ("Rewards") by holding digital asset tokens ("Eligible Tokens") with certain asset thresholds in their funding and/or...Published on 5 Dec 2025Updated on 29 May 2026How do I create NFTs?
It's a walk in the park to create your own NFTs on OKX.Published on 8 June 2023Updated on 29 May 20261,408How do I stay safe from phishing SMS using the name OKX?
If you call it, you’ll be connected to someone impersonating our agent who may then guide you through a bogus account verification process—ultimately leading to loss of access to your wallet. First example of phishing SMS; these aren't legitimate OKX messages, and responding to them could result in account takeover or asset loss. Second example of phishing SMS Third example of phishing SMSHow can I protect myself? It’s essential to remain cautious and informed.Published on 9 May 2025Updated on 29 May 2026325What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not a trust governed by the laws of a state or other jurisdiction in the United States, if a court within the United States is able to exercise primary supervision over the administration of the trust; G.Published on 5 Feb 2024Updated on 29 May 2026132How do I manually cancel my transactions on the official deBridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look forPublished on 10 Sept 2024Updated on 29 May 202645What can I do if my device is running in an unsafe environment?
Depending on the scenario, please try the following: If your phone is rooted, you may: restore the phone to an unrooted state, or download and log in to the OKX app on an unrooted device If you're using public wifi with security risks, switch to a private, safe network instead. If suspicious applications are running on your device, scanning and removing malware is recommended.Published on 19 Jan 2023Updated on 29 May 2026301How do I manually redeem my funds on the official Portal Bridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually redeem your assets from the Portal Bridge by following the steps below: Copy your transaction hash by going to Trade > Swap > Transaction History on the web or app.Published on 11 Sept 2024Updated on 29 May 202632How can I switch the site to my preferred language?
Note: for certain regions such as the United States and the United Kingdom, English is the only available language option and you can’t switch to other languages.On the app Adjust the language settings by navigating to Menu before selecting Account Settings. Once in the User Center page, select Preferences and Language from the list on the page to change your app languages.On the web Head over to the User Center, select the Preferences section and choose Language from the options available.Published on 15 Jan 2026Updated on 29 May 202634How do I know what my institution type is?
Refer to your official legal documents On your certificate of incorporation and/or business registration, there should be indicators assigned by the government agency responsible for issuing such documents stating the nature of your institution.Published on 13 Oct 2023Updated on 29 May 20261How do I determine my company type and understand which documents I need to prepare?
Refer to your official legal documents On your certificate of incorporation and/or business registration, there should be indicators assigned by the government agency responsible for issuing such documents stating the nature of your institution.Published on 13 Oct 2023Updated on 29 May 2026148TradingView Subscription Codes – Terms and Conditions
Coupon Value: The value of discounts obtained through the coupon codes is limited to the stated amount or percentage at the time of redemption on TradingView. The value at the time of distribution and redemption may vary based on TradingView's standard pricing. OKX is not responsible for any changes in TradingView's pricing.2.8.Published on 23 July 2025Updated on 29 May 20266Why should I trade crypto options on the OKX Liquid Marketplace?
Our state of the art Portfolio Margin tool aims for maximal capital efficiency at all times. Deep liquidity Our large and consistent Delta-1 volumes for many years have proven our ability to perform in the trickiest of markets. This now includes crypto options. At the moment, traders can use coin-margined options for funding.Published on 13 Mar 2024Updated on 29 May 20267How do I use OKX Wallet Trader Mode for DCA strategy trading?
Any sub-orders that have already entered the transaction flow will run through to their final state (Completed or Failed). Once those are completed, the strategy enters a fully paused state and you can resume it at any time by selecting Resume.Published on 14 May 2026Updated on 29 May 20263Why is my deposit/withdrawal suspended?
If OKX states "Deposit and Withdrawal will resume immediately after system upgrade" in the latest announcement, there will not be further announcements. Please follow the project team's official announcement, or retry deposit/withdrawal on our platform.Specific cryptocurrency is delisted We're committed to safeguarding users' interests and maintaining the longevity of the industry.Published on 31 Aug 2023Updated on 29 May 20261,049How can the OKX NFT Marketplace keep your NFT investments secured?
With state-of-the-art encryption, multi-factor authentication, and cold storage for digital assets, OKX is at the forefront of NFT security.Multichain integration OKX NFT Marketplace stands out as a multi-chain platform, supporting various blockchain networks. This multi-chain approach allows users to diversify their NFT portfolio while still enjoying the same high level of security and safety. No matter which blockchain you prefer, OKX is committed to protecting your assets.Published on 10 Nov 2023Updated on 29 May 202620