You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contacts

Wallet Address Blacklisting: We aggregate lists of banned wallet addresses from global authorities (such as the FBI, UN, and OFAC) and known hacking incidents. We also partner with third-party chainalytics firms, such as Elliptic, to update blacklisted wallets in real time. Strict Enforcement: Blacklisted wallet addresses can't use our Web3 Wallet software to make transactions.

Since this is an urgent issue, it’s recommended to submit a dispute or share your feedback with customer service agents while negotiating with the buyer. For delayed payments, such as large transfers, don't release crypto until the funds are confirmed in your account. If you mistakenly release crypto without receiving payment, kindly file a dispute promptly.

If you need further help, select Chat with agent in the chat bubble to connect with a customer support agent. Note: If you haven't logged in to your account, please select your country of residence when interacting with OKX Assistant before proceeding.

Network type Recommended blockchain explorer websites 60 major networks including BTC, ETH, XLayer, and others https://www.oklink.com Vaulta https://www.unicove.com/en/vaulta zkSync Era https://explorer.zksync.io/ Unichain https://uniscan.xyz/ You may also use other network-specific blockchain explorers as needed.Step 3: Search for transaction details using the TxID Paste the transaction hash (TxID) into the search bar on the blockchain explorer’s homepage and press Enter to view the transaction

They try to impersonate our customer support agents to get your sensitive info, such as passwords or verification codes. There are 2 main types of phishing: SMS and email phishing (smishing) that uses various types of text messages. Most often, smishing starts with a message informing you that you received a large amount of funds. Voice phishing (vishing) that uses voice calls.

You can share your concern with customer service agents and a specialist will follow up to verify whether the buyer's payment was made using the real name. On the app: Go to P2P trading > Orders > Select the order in question > Need Help Select the category of your dispute > Upload a screenshot of the buyers' payment proof and add your remarks > Submit DisputeWhat should I do if I am unable to contact the seller? You can file a dispute with OKX support.

BTC-USDT, ETH-USDT, XRP-USDT, SOL-USDT 100,000,000 DOGE-USDT 20,000,000 ADA-USDT, LTC-USDT, AVAX-USDT, BNB-USDT, LINK-USDT, SHIB-USDT, AAVE-USDT, PEPE-USDT, SUI-USDT, HYPE-USDT 10,000,000 ETC-USDT, DOT-USDT, BCH-USDT, FIL-USDT, NEAR-USDT, OP-USDT, TRX-USDT, UNI-USDT, CRV-USDT, XLM-USDT, ARB-USDT, WLD-USDT, TON-USDT, HBAR-USDT, WIF-USDT, ONDO-USDT, PENGU-USDT, TRUMP-USDT, XAUT-USDT, PUMP-USDT, WLFI-USDT 2,500,000 APE-USDT, APT-USDT, ATOM-USDT, DYDX-USDT, GALA-USDT, SAND-USDT, ALGO-USDT, CFX-USDT, ENS-USDT

If you call it, you’ll be connected to someone impersonating our agent who may then guide you through a bogus account verification process—ultimately leading to loss of access to your wallet. First example of phishing SMS; these aren't legitimate OKX messages, and responding to them could result in account takeover or asset loss. Second example of phishing SMS Third example of phishing SMSHow can I protect myself? It’s essential to remain cautious and informed.

DOGE-USDT, SOL-USDT, SUI-USDT, PEPE-USDT 10,000,000 TRX-USDT, ARB-USDT, OP-USDT, FIL-USDT, STETH-USDT, ETC-USDT, APT-USDT, SHIB-USDT, ADA-USDT, LINK-USDT, DOT-USDT, XLM-USDT, UNI-USDT, OKB-USDT, AVAX-USDT, BNB-USDT, AAVE-USDT, HBAR-USDT, WLD-USDT, LDO-USDT, NEAR-USDT, XAUT-USDT, TON-USDT, BONK-USDT, WIF-USDT, TRUMP-USDT, PI-USDT, BABY-USDT, JITOSOL-USDT, WLFI-USDT, LINEA-USDT 2,500,000 BCH-USDT, DAI-USDT, CFX-USDT, ATOM-USDT, APE-USDT, CRV-USDT, STX-USDT, ICP-USDT, ALGO-USDT, ORDI-USDT, PEOPLE-USDT, ENS-USDT

Example for scammers pretending to be customer service agents from well-known platforms5. Crypto gift scams One of the latest tactics involves scammers using "gifts" or "bonus events" to deceive users into transferring funds. These scams may appear as legitimate opportunities to learn about trading or participate in exclusive promotions. However, the end goal is always the same: to gain unauthorized access to your funds.

Kindly refer to: https://www.okx.com/docs-v5/en/#affiliate-rest-api

You can insert your wallet address/ENS domain name to add your watch-only wallet into your OKX wallet. Select wallet to add a watch-only wallet Compared with the blockchain browser, the advantage of watch-only wallet is: Multiple watch-only wallets can be added at the same time for easy tracking Multiple networks are aggregated in the same wallet without switching browsers of different networks.

Notwithstanding, if a party's performance is delayed for a period exceeding the (10) working days from the date the other party receives notice under this paragraph, the non-affected party will have the right, without any liability to the other party, to terminate this Agreement. e) Indemnity YOU AGREE TO INDEMNIFY, DEFEND AND HOLD OKX, ITS AFFILIATES, PRESENT AND FUTURE OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AGENTS AND ITS AFFILIATES, HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS,

Unless otherwise specified by the Platform, no one is supposed to ask customer support agents to cancel the order without the buyer's consent. Pricings for established orders between the seller and the buyer are deemed final and non-negotiable. You can only accept a fiat payment in the currency and only with the payment method specified in the order.