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How do I turn on the quick order feature?
Move the Plus button effortlessly on the trading pageHow do I turn on quick orders? Select Display Enable quick order by ticking the Quick order option Activate the Floating window and/or Plus button by toggling the function on Switch on both of the options available under the Quick order option Find out how you can effortlessly execute your trade precisely here.Published on Oct 23, 2024Updated on Sep 10, 202516Convert to Pay FAQ
If you converted non-Pay assets to Pay assets, you'll notice a decrease in your Convertible category and an increase in your Pay ready category. The changes will be reflected in a couple of minutes, ensuring your balances are updated in real-time. Learn more about other parts of Pay here.Published on May 23, 2025Updated on Mar 31, 202621Pay account FAQ
There is a quick onboarding process within Pay, you can set it up by generating a passkey on your device — it's quick and secure. If you want to learn more about Pay, visit here.Published on Apr 28, 2025Updated on Mar 30, 2026538Google Pay – Additional Terms
No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.Published on Aug 8, 2025Updated on Oct 3, 202511Apple Pay – Additional Terms
Recurring Transactions (if offered) By enabling a recurring purchase in Apple Pay you authorise us to debit your Card until you cancel. Cancel anytime in the app under Settings → Recurring Buys. No Warranty Apple Pay is provided “as is” without warranties of any kind.Published on Aug 8, 2025Updated on Oct 3, 202510How do I activate my Pay?
You can activate Pay by following these steps:How do I activate Pay? Open the app and tap the icon in the top-right corner of the Exchange to access Pay. Select Get started to complete the verification process Activate the Pay account according to the operating instructions: on the Pay page, select Activate Pay, complete the security verification (as shown on the screen), and your Pay account will be activated.Published on May 2, 2025Updated on Apr 10, 20264,941How do I transfer funds in Pay?
Pay any contact 1. Open OKX Pay app, tap the ↑ icon > Select Pay any contact 2. Select the crypto and network > Enter the transfer amount > Next 3. Select the recipient > Pay 4. Complete the verificationTransfer to Exchange 1. Open OKX Pay app, tap the ↑ icon > Select Transfer to Exchange 2. Select the currency and network > Enter the transfer amount > Next 3.Published on Apr 28, 2025Updated on Mar 28, 20262How do I access my rewards on Pay?
Pay Rewards is a loyalty program that allows eligible users to earn rewards on USDG on X Layer in Pay. The program is funded by us and is designed to incentivize holding stablecoins in Pay. Your funds remain in your Pay balance. Note that rewards may be changed or discontinued at any time.How can I access the Rewards section?Published on Apr 28, 2025Updated on Mar 31, 202657Do I need to pay fees for deposit and withdrawal?
No network fees for deposits You don’t need to pay any fees when depositing crypto into your OKX account. The withdrawal fee is always paid by the withdrawing party, not the receiving party. For example, if an individual (can be you or someone else) deposits crypto into your OKX account, you don’t need to pay the fee. Vice versa, when you withdraw crypto from your OKX account, you’ll be charged the withdrawal fee.Published on Jun 1, 2023Updated on Mar 16, 20265,573How do I add funds into my Pay balance?
The ability to add assets from exchange on Pay is a simple way for users to transfer assets from their exchange account to their pay balance. Users need to set up Pay before they can use add funds from the exchange account function.How do I add my funds into my Pay balance? There are several entry points across Pay mode.Published on Apr 28, 2025Updated on Mar 31, 202673How can I send/accept payments in IM on Pay?
SendStep 1: Start a chat with a friend Open the Message page in Pay Tap the plus (+) icon at the top right corner Select New Message Choose a friend to start a chat with — you can add them by their phone number, or sync your phone contacts to see who's already on OKXStep 2: Send crypto using Pay Once your chat is set up, sending crypto is easy: In the chat, tap the plus (+) icon at the bottom right Select Pay Set the amount and currency you’d like to pay with Tap Pay to complete the transfer YourPublished on Apr 28, 2025Updated on Mar 31, 202639How do I send crypto gifts in IM on Pay?
Learn more about Pay here, the new way to send crypto.Published on Apr 28, 2025Updated on Mar 31, 202621P2P Beginner-friendly ads FAQ
New customers can enjoy the following benefits: Higher crypto purchase completion rate Quick trading prioritizes matching with "beginner-friendly" merchant Zero transaction fee trading Beginner guidance Reliable service with fast response times Smooth real-time communicationHow do I find beginner-friendly merchants?Published on Aug 13, 2025Updated on Jan 29, 202641How do I become part of the OKX P2P Merchant Program?
Friendly reminder: Before recording, please check if your phone is on silent and make sure the camera and microphone permissions are enabled.Condition 2: Complete 20 buy or sell crypto transactions You need to complete 20 or more transactions in the [Quick Zone] and [Favorites Zone]. For more P2P trading guides, please refer to: Complete Guide to P2P Trading How to use P2P Express/sell?Published on Nov 25, 2022Updated on Jan 29, 2026718OKX P2P dispute handling rules
If the buyer has paid less than the order amount, the buyer will be asked to pay the outstanding amount within the specified timeframe. Any fees incurred during the refund will be covered by the buyer. If the buyer fails to respond or refuses to pay, the seller will be asked to refund the received funds. OKX reserves the right to suspend uncooperative or bad-faith* users during the process. OKX is not responsible for any resulting losses.Published on Aug 28, 2023Updated on Mar 11, 20261,111