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How can you grab exclusive opportunities with OKX Launchpad?
In the digital age, attending live events, concerts, sports games, or conferences has become more accessible, thanks to blockchain technology. Users can purchase NFT event tickets, which grant them access to various in-person or virtual events. The NFT ensures the ticket's authenticity and can be conveniently transferred or sold to others.Published on Nov 10, 2023Updated on Sep 12, 202558How do I check on updates to my support ticket?
Always return to your ticket to view the complete response and reply.For guest users If you submit a ticket without logging in, you’ll be treated as a guest user. Once your guest ticket is created, you'll receive an email notification. To view your ticket and reply to customer service, please click the unique link provided in the email notification.Published on Oct 17, 2025Updated on Apr 18, 202648What's auto-deleveraging (ADL) and when can it happen to me?
It's designed to help maintain market stability and manage system-level risk when normal liquidation processes aren't sufficient.When can ADL happen to me? ADL may occur in situations such as: extreme volatility rapid price gaps stressed liquidity conditions liquidations that cannot be fully absorbed through normal processesWhat does this mean for me as a trader? If ADL is triggered, some positions may be reduced or closed according to platform risk rules and priority methodology.Published on Apr 9, 2026Updated on Apr 20, 2026How do I join a video call with customer support?
To ensure the verification call runs smoothly, you may use the translation feature on the web Web: translate English to your spoken languageOn the appI can login to my OKX account After logging in, you can find your ticket from My Tickets page Go to Menu Select Get Help under More Select the Check your tickets self-service tool card on the support page to access the My tickets page Locate your ticket under Active tickets, then select Join queue to enter the room.Published on Aug 26, 2025Updated on Apr 6, 202651Trade Like A Pro hype rules
Terms and Conditions The campaign (the “Campaign”) shall commence from 3 August 2023 09:00, EST to 14 August 2023, 10:30 EST. Eligible users for the reward are: New users who do not have an OKX account. Completed Identity Verification. Check your status here. Click on the "Join" button and joined successfully. Users who are eligible will successfully be given a "Ticket" to the reward which will be released during "Launch" which shall commence from 14 August 2023 10:30 EST.Published on Sep 25, 2023Updated on Aug 28, 202513What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
By doubling your position size after each losing trade, you may recover your losses if the market eventually moves in your favor.How can Futures DCA bot help me? Futures DCA is a trading bot that enables traders to automate this strategy in futures trading. The bot works by setting up a series of orders with increasing position sizes. When a position is closed at a loss, the bot will automatically place a new order with a larger position size.Published on Apr 3, 2024Updated on Jan 28, 202681A beginner's guide to identity verification
Can I verify my address using a letter or package that was sent to me? No. To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit. Can I change my estimated amount later? No. We are collecting your estimated amount as a reference point and we understand that your use of the platform may change later.12. How do I check my identity verification information?Published on Sep 25, 2023Updated on Mar 25, 20266,461How to claim my RL OKXclusive Pass?
It is free, create a wallet, verify age, and claim the ticket.Published on Apr 5, 2023Updated on Sep 12, 202539What limits are there for futures copy trading?
Maximum holding amount for lead trade futures Futures trading pair Max position limit (USDT) BTC-USDT, ETH-USDT, XRP-USDT, SOL-USDT 100,000,000 DOGE-USDT 20,000,000 ADA-USDT, LTC-USDT, AVAX-USDT, BNB-USDT, LINK-USDT, SHIB-USDT, AAVE-USDT, PEPE-USDT, SUI-USDT, HYPE-USDT 10,000,000 ETC-USDT, DOT-USDT, BCH-USDT, FIL-USDT, NEAR-USDT, OP-USDT, TRX-USDT, UNI-USDT, CRV-USDT, XLM-USDT, ARB-USDT, WLD-USDT, TON-USDT, HBAR-USDT, WIF-USDT, ONDO-USDT, PENGU-USDT, TRUMP-USDT, XAUT-USDT, PUMP-USDT, WLFI-USDT 2,500,000Published on Oct 31, 2023Updated on Mar 10, 2026253Why hasn’t my deposit arrived yet?
Again, please submit a support ticket as soon as possible. If your transaction is missing due to any of the reasons above, please reach out to our support team for help.Missing memo Some cryptocurrency transactions demand the inclusion of a memo alongside the recipient's address, a vital step often overlooked but essential for seamless processing.Published on Mar 27, 2024Updated on Sep 12, 2025312How do I check the status of my returned withdrawal?
One step closer with the withdrawal ID and returned TxID from the receiving platform of the transaction The ticket has been created and OKX customer service will reach out to you within 10 hours.Published on Oct 30, 2023Updated on Feb 9, 2026288How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on Aug 2, 2023Updated on Feb 11, 2026135What limits are there for spot copy trading?
Maximum holding amount for each spot copy trading pair Spot trading pair Max holding amount (USDT) BTC-USDT, ETH-USDT 20,000,000 XRP-USDT, LTC-USDT, DOGE-USDT, SOL-USDT, SUI-USDT, PEPE-USDT 10,000,000 TRX-USDT, ARB-USDT, OP-USDT, FIL-USDT, STETH-USDT, ETC-USDT, APT-USDT, SHIB-USDT, ADA-USDT, LINK-USDT, DOT-USDT, XLM-USDT, UNI-USDT, OKB-USDT, AVAX-USDT, BNB-USDT, AAVE-USDT, HBAR-USDT, WLD-USDT, LDO-USDT, NEAR-USDT, XAUT-USDT, TON-USDT, BONK-USDT, WIF-USDT, TRUMP-USDT, PI-USDT, BABY-USDT, JITOSOL-USDTPublished on Oct 30, 2023Updated on Mar 10, 2026126What should I do if I forget to fill in tag/memo?
Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on Oct 15, 2024Updated on Mar 4, 2026110What are NFTs?
It's the only and inseparable token, such as Cryptokitties, tokenized digital tickets. FT (Fungible Token), generally refers to native tokens of a blockchain network, or tokens minted under fungible token standards. For example, BTC, ETH, USDC, and USDT are fungible tokens. But the boundary of FT is also constantly expanding and evolving.2. What are NFTs? NFTs are generally minted with ERC-721 standards. NFTs are unique, indivisible, and interoperable proofs of digital asset ownership.Published on Dec 26, 2022Updated on Feb 9, 20262,869