There are several entry points across Pay mode.

If assets aren't returned: if your funds are not returned to your accounts, please contact our Customer Service team for assistance. For a detailed explanation of each failure step, you can refer to the notifications or order details displayed in the app.9. Where can I find my converted assets? You can find your converted assets on the Balance details page.

Your friends will need to open and claim the gift before it expires — and while there are still gifts available! Learn more about Pay here, the new way to send crypto.

There is a quick onboarding process within Pay, you can set it up by generating a passkey on your device — it's quick and secure. If you want to learn more about Pay, visit here.

The country used for identity verification must not be on the restricted list here. The app must be updated to the latest version (Recommended: iOS 16+ and Android 7+). You can activate Pay by following these steps:How do I activate Pay?

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