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How can you protect yourself from a phishing attack?
They're also known for sending out the phishing link via SMS, accompanied by a message that requests the targeted user to upgrade their identity verification level, which leaks their account info to the phishing link. Once the account password and other information is leaked, the assets in the user account will be quickly transferred away.3. How can you prevent phishing attacks? Don't click on unknown links and log in to unsafe websites to avoid account and password disclosure and asset losses.Published on 17 Aug 2023Updated on 3 Mar 2026FAQ3,691OKX Wallet Now Offers Free Gas Transfer
Dear OKX users, We would like to inform you that OKX Wallet has launched Free Gas Transfer. Users can experience it using the latest App version (App version 6.10.0). During the activity period, each device can enjoy one-time on-chain transfer without gas per day. The unutilized free gas times will not be accumulated, and the daily free times will be reset at 4:00 UTC.Published on 18 Apr 2023Updated on 17 Nov 2025AnnouncementsOKX to periodically transfer untradable crypto dust from Trading accounts to Funding accounts
Transfer schedule: Transfers will be conducted on the 14th day of every month at 3:00 pm UTC. The first transfer will occur on September 14, 2023 at 3:00 pm UTC. (It might last for a few days) You can find more details in the relevant product documentation: Rules for the periodic transfer of untradable crypto dust from Trading accounts to Funding accounts. After the transfers, you can check the relevant assets and transfer history in your Funding account.Published on 4 Sept 2023Updated on 12 Nov 2025AnnouncementsRules for the periodic transfer of untradable crypto dust from Trading accounts to Funding accounts
The transfer process may take a few days. Untradable crypto dust refers to crypto that has a value too small to trade. After the transfers, you can check your Funding account for the relevant assets and transfer history.Published on 28 Aug 2023Updated on 12 Nov 2025Product documentationHow do I withdraw SGD with bank transfer?
You can complete an SGD withdrawal to your bank account from your OKX account. SGD local bank transfers are currently only offered to our Singapore customers.How do I make an SGD withdrawal with bank transfer?Published on 6 Nov 2024Updated on 23 Dec 2025FAQ4OKX Wallet now supports gas-free transfers for stablecoins on X Layer
Dear OKX Wallet users, To further improve your transfer experience on X Layer, OKX Wallet now supports gas-free transfers for USDT and USDC on the X Layer network. When you transfer the aforementioned stablecoins via OKX Wallet, no gas fee is required. Why is gas fee not required for transferring the aforementioned stablecoins?This feature is supported technically by the OKX x402 API.Published on 17 Dec 2025Updated on 22 Dec 2025AnnouncementsHow to transfer crypto from Coinbase to OKX?
Introduction You can deposit euros quickly and easily on OKX by using iDEAL, the trusted Dutch payment method. But what to do if you already have crypto's which you want to transfer to OKX? In this article, we'll take you step by step to the process of transferring funds from Coinbase to OKX. Why would you transfer your crypto to OKX?Published on 19 Jun 2025Updated on 26 Jun 2025FAQ6How can I protect myself from scammers?
They may send fake or edited screenshots to rush you into releasing tokens. Always verify the actual amount received in your account before releasing the token. If you notice any discrepancies, please don't release the token and submit an appeal immediately.4. What should you do if you received money from an account that's not with the buyer's name, but the buyer selected the Payment Completed option?Published on 21 Aug 2023Updated on 3 Mar 2026FAQ12,068How do I transfer/deposit crypto with my sub-accounts?
Sub-accounts can be used for spot, spot leverage, contract trading and deposits for standard sub-accounts, but withdrawals are not allowed. You can only transfer crypto from your main account into your sub-account. To transfer funds from your sub-account back to your main account, you must do this within the main account.How do I transfer crypto from my main account to sub-account?Published on 22 Aug 2023Updated on 4 Apr 2026FAQ7,381What can help prevent P2P crypto scams and protect my assets?
Always check your bank account or crypto wallet to confirm that you've received the funds from your P2P deal before you see the "I have received the payment" status in the P2P order and before authorizing a crypto transfer. Only trade with verified merchants. Verified P2P merchants on our platform require a higher level of identity verification, so P2P disputes can be handled more efficiently.5.Published on 2 Sept 2023Updated on 12 Feb 2026FAQ1,459Common scam tactics
This can lead individuals to unknowingly transfer their funds to fake accounts or fraudulent platforms. As a result, these individuals then encounter difficulties when attempting to withdraw funds or receive what was promised. Unfortunately, this can ultimately lead to financial losses for those affected. Friendly reminder: we don't encourage you to engage in offline transactions due to unforeseen risks. We kindly ask you to remain vigilant throughout the transaction process.Published on 28 Sept 2023Updated on 6 Feb 2026FAQ2,62914-Day Free Trading Terms and Conditions
Digital assets, including stablecoins, involve a high degree of risk, can fluctuate greatly, and can even become worthless. OKX does not guarantee the repayment of principal or interest. OKX does not provide investment or asset recommendations. You should consider whether you understand how crypto works as the value of your assets, including stablecoins, can increase or decrease and profits may be subject to capital gains tax. Past performance does not indicate future results.Published on 16 May 2023Updated on 17 Nov 2025AnnouncementsYOUChain(YOU) Now Available
YOU withdrawal - 18:00 May 16, 2018 (Hong Kong Time, UTC +8) Risk Warning: Trading digital assets involves significant risk and can result in the loss of your invested capital. You should ensure that you fully understand the risk involved and take into consideration your level of experience, investment objectives and seek independent financial advice if necessary. Thank you for your continued support and we assure you of our best services at all times. Yours truly, OKX May 14, 2018Published on 14 May 2018Updated on 17 Nov 2025AnnouncementsOKX to adjust calculation method for max transfer amount for users in PM account mode
Before trading any digital asset, you should do your own research and evaluate your risk appetite. OKX is not responsible for any losses which you may incur from trading digital assets. Please refer to Terms of Service and Risk & Compliance Disclosure for more information. For any inquiries regarding this adjustment, please feel free to contact us via the OKX Telegram group or the Support Center. OKX team August 9, 2023Published on 9 Aug 2023Updated on 17 Nov 2025AnnouncementsRUB bank payment method update
Dear OKX users: In order to provide a better user experience, we have scheduled a major update of the settings for the local bank payment methods on the P2P RUB market. All the affected payment methods will be updated daily between June 9, 2023 and June 22, 2023. Please update your "card number" in order to continue using your preferred payment methods We apologize for the inconvenience, OKX P2P teamPublished on 9 Jun 2023Updated on 17 Nov 2025Announcements