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What are Source of Funds (SoF) and Source of Wealth (SoW)?
SoF/SoW Document Type Description Salary Payslip Issued within the last 3 months Bank Statement Shows salary deposits/employment income (past 3 months) Tax Document Shows employment income (past 12 months) Letter of employment Issued within the last 3 months, with employment confirmation and salary details Others Issued within the last 3 months, with employment confirmation and salary/compensation details Business ownership Bank Statement Shows income payments (past 3 months) Tax Document Shows businessPublished on 24 Dec 2024Updated on 17 Nov 20251How do I withdraw SGD with bank transfer?
You can complete an SGD withdrawal to your bank account from your OKX account. SGD local bank transfers are currently only offered to our Singapore customers.How do I make an SGD withdrawal with bank transfer?Published on 6 Nov 2024Updated on 23 Dec 20254Why am I asked to confirm my personal details again?
We may request you to update or verify the following information: Personal details: name, ID number, and date of birth Address information: address and proof of address (if applicable) Account purpose: how you use your account (for example, salary deposits, payments while traveling, money transfers, savings or others) This information helps us: Verify your identity and secure your account Prevent unauthorized access and financial fraud Maintain compliance with global financial regulations All yourPublished on 19 Mar 2025Updated on 15 Oct 2025148What onboarding information is required for a privately owned company?
The partners (if your company is a partnership) * If your company is a partnership and one or more of the partners is a legal entity, then you will need to provide the UBO information of said entity. Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient.Published on 13 Oct 2023Updated on 12 Feb 2026283How can I get my project listed on OKX?
Highlight key milestones, partnerships, and recognitions. This helps demonstrate credibility and progress.Should I provide ecosystem data? Yes. Include key metrics such as: Total Value Locked (TVL) Market share User growth Accurate, data-driven information strengthens your application.Do I need to explain competitors and differentiators? Yes.Published on 16 Apr 2026Updated on 6 May 2026What's Strategy protection and hidden personal trades features?
On the App: Head over to the Bots & Copy page and select the Profile icon Select three dots > Settings Select Trade performance > Private to start hiding your personal trades from others On the Web: Head over to the Bots & Copy page and select the Profile Select Settings > Personal trades Select Hidden to start hiding your personal trades from othersPublished on 14 Jul 2024Updated on 14 May 202662How do I turn on the order sharing feature?
Below is how you can switch on the feature: To enable this feature, head over to the settings on the trading screens and select Features > Settings Select Settings under the Features section In the Preferences within Settings, turn on Allow order sharing Enable the Allow order sharing option in the Settings section Head back to the trading page and select the Share symbol besides your trading Proceed with selecting the share symbol in your trade area Review your order parameters and Share now SelectPublished on 14 Jan 2025Updated on 31 Mar 202610How can I enhance my OKX app security?
Once on the Profile page, select Payment to manage the payment methods Review your withdrawal address whitelist: head over to Assets > Withdraw > Select crypto > Address Book, and remove any unauthorized addresses. Audit your passkeys: for the web, head over to Security > Security Center > Passkeys, while for the app, head over to Menu > Profile and settings > Security > Passkeys, before deleting unrecognized passkeys immediately.Published on 14 May 2026Updated on 18 May 2026How do I deposit SGD with FAST, MEPS and International wire transfer?
a unique bank account number assigned to you.Published on 13 Mar 2025Updated on 3 Dec 2025How do I deposit USD with International Wire transfer as a Singapore user?
If it takes longer, your request may require manual review, which can take 5-10 business days You will receive an email and in-app notification once the deposit instructions are ready Initiate the deposit Use your banking app or online banking to transfer funds to the recipient bank account shown in the deposit instructions This is a unique bank account number assigned to you.Published on 12 Mar 2025Updated on 3 Dec 20252How do I deposit SGD with PayNow?
Web: PayNow QR code page App: PayNow QR code page Screenshot the QR code and upload it to your PayNow-supported banking app, or scan the code directly using your banking app if you're on a web browser Input the deposit amount on your banking app and confirm the transfer Note: Ensure the transfer is made from your own bank account, and that the name on your OKX account matches the name on your bank account. Deposits from third-party accounts will be rejected.Published on 8 Nov 2024Updated on 23 Dec 20257How do I withdraw SGD with FAST, MEPS and International wire transfer?
Can I make a withdrawal while my bank account verification is still pending? No. You can only make the withdrawal once your account ownership is successfully verified.3. How do I know if my bank account is verified? Once the deposit has been successfully processed into your OKX account, your bank account will be verified.4. How do I check my withdrawal history? You can review your withdrawal history on the cash withdrawal page.Published on 13 Mar 2025Updated on 3 Dec 2025How do I buy with debit / credit cards?
For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made. These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.8. After completing my purchase with a debit or credit card, where can I view the crypto I purchased?Published on 22 Feb 2024Updated on 14 May 2026584How do I withdraw USD with International wire transfer as a Singapore user?
Can I make a withdrawal while my bank account verification is still pending? No. You can only make the withdrawal once your account ownership is successfully verified.3. How do I know if my bank account is verified? Once the deposit has been successfully processed into your OKX account, your bank account will be verified.4. How do I check my withdrawal history? You can review your withdrawal history on the cash withdrawal page.Published on 12 Mar 2025Updated on 3 Dec 2025How do I supercharge my trading with Alertatron's automated solutions?
Our partnership with Alertatron offers you powerful tools to automate your trading.What's Alertatron? OKX traders can now leverage Alertatron's tools to take their craft to the next level: Automated trading Signal automation: orders are automatically executed on any signals. Fast order execution: orders execute in less than a second from an alert triggering on TradingView. Powerful algorithmic orders: stop Loss and Take Profit orders can be automated at your desired targets.Published on 28 Mar 2024Updated on 8 Oct 20251